Confrontation Management
Improve Performance and Maintain Relationships
1st Edition
Published on 3. May 2019
90 pages
978-1-4758-4932-5 (ISBN)
Description
The ability to successfully confront an employee AND maintain a quality relationship is a skill impediment for many school leaders. Confrontation Management is a practical framework to help any leader plan and facilitate a confrontational conversation. The reader will learn how to:
Appropriately beginning a confrontational conversationHow to invite employees into a conversation and avoid a "top-down" meetingCommon tactics used by employees to torpedo a meetingSuccessfully pivoting a conversation from issues or concerns to solutionsEnding a conversation with a plan and on a positive note
Confrontation Management is the ultimate guide to making sure that confrontation is facilitated effectively and the school leader's relationship with staff continues to result in a positive school culture.
Appropriately beginning a confrontational conversationHow to invite employees into a conversation and avoid a "top-down" meetingCommon tactics used by employees to torpedo a meetingSuccessfully pivoting a conversation from issues or concerns to solutionsEnding a conversation with a plan and on a positive note
Confrontation Management is the ultimate guide to making sure that confrontation is facilitated effectively and the school leader's relationship with staff continues to result in a positive school culture.
More details
Edition
1. Auflage
Language
English
Place of publication
New York
United States
Publishing group
Bloomsbury Publishing Plc
Illustrations
1 table
ISBN-13
978-1-4758-4932-5 (9781475849325)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Book
05/2019
Rowman & Littlefield Publishers
€68.60
Shipment within 10-20 days
Book
05/2019
Rowman & Littlefield Publishers
€37.30
Shipment within 10-20 days
Person
Sam Miller is the Chief Administrator of Central Rivers Area Education Agency in Cedar Falls, Iowa. He is a former teacher, principal, and superintendent and serves as a consultant in leadership development and school improvement.
Content
- Intro
- Contents
- Preface
- Introduction: First Coach, Then Confront
- 1 Why School Leaders Avoid Confrontation
- 2 Confrontation Management
- 3 Facilitating Confrontation Management
- 4 Follow Up and Celebration
- 5 Practicing Confrontation Management
- 6 Examples of Confrontational Conversations
- 7 Closing
- 8 Confrontation Management Template
