
Confrontation Management
Improve Performance and Maintain Relationships
Sam Miller(Author)
Rowman & Littlefield Publishers
Published on 3. May 2019
Book
Paperback/Softback
90 pages
978-1-4758-4931-8 (ISBN)
Description
The ability to successfully confront an employee AND maintain a quality relationship is a skill impediment for many school leaders. Confrontation Management is a practical framework to help any leader plan and facilitate a confrontational conversation. The reader will learn how to:
Appropriately beginning a confrontational conversationHow to invite employees into a conversation and avoid a "top-down" meetingCommon tactics used by employees to torpedo a meetingSuccessfully pivoting a conversation from issues or concerns to solutionsEnding a conversation with a plan and on a positive note
Confrontation Management is the ultimate guide to making sure that confrontation is facilitated effectively and the school leader's relationship with staff continues to result in a positive school culture.
Appropriately beginning a confrontational conversationHow to invite employees into a conversation and avoid a "top-down" meetingCommon tactics used by employees to torpedo a meetingSuccessfully pivoting a conversation from issues or concerns to solutionsEnding a conversation with a plan and on a positive note
Confrontation Management is the ultimate guide to making sure that confrontation is facilitated effectively and the school leader's relationship with staff continues to result in a positive school culture.
Reviews / Votes
I am convinced the confrontation framework outlined in this book will help change the cycle from school leaders avoiding tough conversations to confidently addressing unsatisfactory performance. Confrontation Management provides the secret sauce of how to address performance concerns in a respectful, direct, and meaningful way that provides clarity and support, while maintaining a trusting relationship. It is a book our professional development company will recommend for all school leaders! -- Tamara Konrade, director, INspired Leadership and VentureIN Confrontation Management is a quality resource all school leaders should read. Miller provides a wide variety of scenarios and considerations school administrators deal with on a regular basis. The framework gives principals and superintendents guidance on how to handle difficult conversations in a way that any new or veteran school leader can apply. It is definitely worth the quick read. -- Deron Durflinger, superintendent, Van Meter School District, Van Meter, Iowa Insightful and thought provoking. Miller gives school leaders the tools and language to confront urgent personnel issues while maintaining positive relationships. I urge you to read this book and use the strategies to transform your organization. -- Joel Pedersen, superintendent, Cardinal Community School District, Eldon, IAMore details
Language
English
Place of publication
United States
Publishing group
Bloomsbury Publishing Plc
Target group
Professional and scholarly
Illustrations
1 table
Dimensions
Height: 229 mm
Width: 152 mm
Thickness: 5 mm
Weight
148 gr
ISBN-13
978-1-4758-4931-8 (9781475849318)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions

E-Book
05/2019
1st Edition
Rowman & Littlefield Publishers
€26.99
Available for download

E-Book
05/2019
1st Edition
Bloomsbury eBooks US
€26.99
Available for download
Person
Sam Miller is the Chief Administrator of Central Rivers Area Education Agency in Cedar Falls, Iowa. He is a former teacher, principal, and superintendent and serves as a consultant in leadership development and school improvement.