
Business Trends in Practice
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Stay one step ahead of the competition with this expert review of the most impactful and disruptive business trends coming down the pike
Far from slowing down, change and transformation in business seems to come only at a more and more furious rate. The last ten years alone have seen the introduction of groundbreaking new trends that pose new opportunities and challenges for leaders in all industries.
In Business Trends in Practice: The 25+ Trends That Are Redefining Organizations, best-selling business author and strategist Bernard Marr breaks down the social and technological forces underlying these rapidly advancing changes and the impact of those changes on key industries.
* Critical consumer trends just emerging today--or poised to emerge tomorrow--are discussed, as are strategies for rethinking your organisation's product and service delivery. The book also explores:
* Crucial business operations trends that are changing the way companies conduct themselves in the 21st century
* The practical insights and takeaways you can glean from technological and social innovation when you cut through the hype
* Disruptive new technologies, including AI, robotic and business process automation, remote work, as well as social and environmental sustainability trends
Business Trends in Practice: The 25+ Trends That Are Redefining Organizations is a must-read resource for executives, business leaders and managers, and business development and innovation leads trying to get - and stay - on top of changes and disruptions that are right around the corner.
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Content
Chapter 1 The Five Global Shifts That Will Shape the Organizations of the Future 3
Chapter 2 The Ten Tech Mega-Trends Every Business Leader Should Know About 21
Part II Rethinking Key Sectors 45
Chapter 3 How We Generate Energy: The Three Trends Transforming the Energy Sector 47
Chapter 4 How We Stay Healthy: The Seven Trends Shaping Healthcare 59
Chapter 5 How We Learn: The Two Main Shifts in Education 73
Chapter 6 How We Feed Ourselves: The Two Key Innovations Needed to Transform Agriculture 85
Chapter 7 How We Make and Build Things: Eleven Trends to Watch Across Manufacturing and Construction 99
Chapter 8 How We Move People and Goods: The Three Trends Revolutionizing Transportation 111
Chapter 9 How We Look After Our Money: The Four Shifts That Will Shape the Financial Sector 121
Part III Rethinking What Businesses Offer 131
Chapter 10 Channel Digitization and Expansion: The Move from Physical to Digital/Hybrid Products and Channels 133
Chapter 11 Cognifying Products and Services: Smarter Products, Smarter Services 145
Chapter 12 Right Time, Right Place, Right for You: The Rise of Micro-Moments and Personalization 155
Chapter 13 Subscription and Servitization: The As-a-Service Revolution 165
Chapter 14 Cutting Out the Middlemen: How Brands Are Going Direct to the Consumer 177
Chapter 15 From B2C to "All to All": The Rise of Platforms, the Sharing Economy, and Crowdsourcing 189
Chapter 16 More Immersive Experiences: How Brands Are Wowing Customers with Memorable Experiences 199
Chapter 17 Conscious Consumption: Consumer Demand for Sustainable, Responsible Products 209
PART IV Rethinking How Businesses Are Run 221
Chapter 18 Sustainable and Resilient Operations: Building a Stronger, More Responsible Company 223
Chapter 19 Finding the Balance Between Humans and Intelligent Cobots: The Blended Workforces of the Future 237
Chapter 20 Finding and Keeping Talent: The Shifting Talent Pool and Employee Experience 249
Chapter 21 Organizing to Win: Flatter, More Agile Organizations 259
Chapter 22 Authenticity: Why Brands and Leaders Need to Keep It Real 271
Chapter 23 Purposeful Business: Why Does Your Business Exist? 281
Chapter 24 Co-Opetition and Integration: A New Age of Integrated Collaboration 291
Chapter 25 New Forms of Funding: The Democratization of Business Funding 301
Part V Where to Go from Here 309
Chapter 26 Final Words: Four Key Takeaways for Business Leaders 311
Acknowledgments 317
About the Author 319
Index 321
CHAPTER 1
THE FIVE GLOBAL SHIFTS THAT WILL SHAPE THE ORGANIZATIONS OF THE FUTURE
This is a book about business trends. But no business operates in a vacuum. Organizations are constantly shaped by the world around them. And that's why we start our journey here, with some of the biggest trends emerging in politics, economics, and society.
In this chapter, I outline five major global shifts that business leaders must take into consideration as they plan for the future. This is not just a "nice to know" chapter; these trends have very real business implications (you'll find some practical lessons at the end of the chapter). Each global shift outlined in this chapter indicates where future business opportunities may lie, meaning the most successful organizations of the future will be those that address and move with these shifts. The flip side, of course, is that these global shifts also pose risks for businesses, particularly the risk of being left behind. As a result, many businesses will end up sidelined, overtaken by their more forward-thinking competitors.
What struck me as I was writing this chapter is that many of these trends are contrasting. For example, we're seeing a trend toward cultural convergence at the same time as growing divergence, which, on the surface, is a bit of a head-scratcher. Perhaps one feeds into the other. Or maybe it's simply a sign of the confusing, uncertain world we live in these days. One thing is sure: businesses will have to contend with some trends that are seemingly pulling in different directions. Adapting to this new age of uncertainty may mean rethinking what your business offers and how it is run (more on this in Parts III and IV of this book). For now, let's immerse ourselves in five of the biggest global shifts that are emerging, starting with our relationship with our planet.
Trend 1: Our Changing Relationship with Our Planet
To put it mildly, we've not had the best relationship with our planet. We've chopped down forests, burnt carbon, dug mines, polluted waterways - all in the name of growing prosperity. For Western countries at least, this has paid off. Using our natural resources has led to greater prosperity. But it has also led to climate change, the collapse of ecosystems and loss of biodiversity, chemical and plastic pollution, and the decline of our natural resources (particularly water). As a result, our planet is under immense pressure and showing the strain through abnormal weather patterns and natural disasters, which, in turn, create pressures around crop production, food security, migration, and more.
Some food for thought on the emerging climate crisis:
- Climate change is happening so quickly, many species are struggling to adapt. The Intergovernmental Panel on Climate Change says that a 1.5°C average rise in global average surface temperature may put up to 30 percent of species at risk of extinction. Push that up to 2°C and most ecosystems will struggle.1 For context, the temperature has already increased by 0.9°C since 1906 (the figure is even higher in polar regions).2
- By the end of this century, 150-200 million people could be forced to migrate from land that will be underwater.3
- Some of the biggest sectors in terms of greenhouse gas emissions include agriculture and forestry (responsible for 18.4 percent of global emissions), energy use in industry (24.2 percent), energy use in buildings (17.5 percent), and transportation (16.2 percent).4
- Our precious resources are under enormous pressure. Fresh water makes up just 2.5 percent of the world's total volume of water (and half of that is ice). So it's perhaps no wonder that 1.8 billion people are already living with water scarcity. Even more worryingly, 5.2 billion people are expected to face water stress by 2025.5
- Competition for land (particularly land for agriculture) is also growing, and many countries such as China and Saudi Arabia are already pursuing land in Africa. Global competition for finite resources, including land and water, is only going to increase as the population grows.
- There may also be a global fight for rare earths, some of the most important minerals and metals found in the ground, which are used in everything from lithium-ion batteries to electric cars. The US is 80 percent reliant on China (the world's biggest rare earths producer) for rare earth imports, and this could lead to further strains on political relationships in future.6
- To keep pace with the growing population (I talk more about global demographics later in the chapter), an often-quoted statistic is that we'll have to double crop and animal production by 2050. More conservative estimates suggest that, as food production has already increased in recent years, we may only need to increase production by between 26 percent and 68 percent by 2050.7 But that's still a significant increase to accommodate on an already struggling planet.
- Plastic pollution is another pressing concern. Single-use plastics account for 40 percent of the plastic produced every year, meaning something that may be used for mere minutes ends up hanging around for hundreds of years. Every year, around 8 million tons of plastic waste finds its way into the oceans (the equivalent of five garbage bags of trash being placed on every foot of coastline around the world), and with plastic production expected to double by 2050, the problem is set to get a lot worse.8
If our relationship with our planet was a romantic one, it would be labeled "toxic." Earth's best friends would probably be telling her she could do better. And we must do better. We need to build a more balanced, sustainable relationship with our planet.
Yet the emerging climate disaster is probably the biggest challenge we've ever faced. So how do we overcome something of this magnitude? In his book How to Avoid a Climate Disaster, Bill Gates says that we're adding 51 billion tons of greenhouse gases to the atmosphere every year. To stop global warming and avoid the worst impacts of climate change, Gates says we need to get that number down to zero by 2050. Let me say that again: zero.
The problem, of course, is that most zero-carbon energy solutions cost more than their fossil fuel counterparts. (Gates refers to the price difference as "Green Premiums.") He says that using Green Premiums as a decision-making tool can help us decide which zero-carbon solutions should be deployed now, which nongreen goods should be priced higher, and where we need to invest in new innovations because the current zero-carbon alternatives aren't cheap enough. (Some of the innovations Gates promotes include nuclear fusion, sea-based carbon removal, and direct air capture of carbon.)
Gates's book is a fascinating read and I urge everyone to read it. But while he has brilliant and practical ideas, we can't ignore the fact that solving the climate crisis is a global responsibility, requiring countries to work together and take collective action. The fact that global economic and political power structures are also undergoing huge changes will only make the job harder. This leads us to the next topic.
Trend 2: Shifts in Economic and Political Power
The economic and political world order is changing and, by 2050, the list of the most economically and politically powerful countries in the world will look very different to today.
Take China as an example. Due to the impact of the coronavirus crisis, China's economy is now predicted to overtake the United States by 2028, five years earlier than previously thought.9 China is one of the so-called E7 emerging countries - alongside India, Brazil, Mexico, Russia, Indonesia, and Turkey - countries whose economies are expected to exceed those of the G7 advanced economies.
Let's look at a few stats that highlight the startling shifts in power that are coming our way:10
- By 2050, the EU27's share of global GDP will be just 9 percent, while China's is expected to be 20 percent.
- BY 2050, India will rank second in the global GDP rankings, putting it behind China and ahead of the US. Indonesia will rank fourth. The UK could be down to 10th place.
- E7 economies could grow around twice as fast as the G7. In fact, the combined economic power of the E7 economies could be double that of the G7 by 2040 - that's from being the same size as the G7 in 2015 and half the size in 1995.
And then there are the "next 11" emerging economies, including Bangladesh, Egypt, Nigeria, Pakistan, and Vietnam. These economies are projected to overtake the EU27 in global power as early as 2030.11
Bottom line, the West has been on the rise for centuries, but that is about to change. The E7 and next 11 economies will increasingly hold more sway in the global economy and, in turn, in world politics. Earlier in this chapter, I mentioned that China is building close links with African nations for access to land and rare resources, and this is just one example of China extending its global influence.
This power shift will no doubt bring new tensions, particularly as the world's most precious resources become scarcer. We may also see a new Cold War emerge around technology. China has said it wants to be a world leader in artificial intelligence by 2030, and has introduced measures to control the export of AI technologies by Chinese...
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