Microsoft Word Step by Step (Office 2021 and Microsoft 365)

Joan Lambert is a certified expert in accessibility, training, Adobe InDesign, Intuit QuickBooks, Dynamics, Windows Server technologies, and many Microsoft applications and systems including Access, Excel, OneNote, Outlook, PowerPoint, SharePoint, Windows, and Word. A former small business owner and recovering workaholic, she has worked for over 36 years with Microsoft and Microsoft technologies and for over 26 years in the training and certification industry.

As a member of the Pearson VUE Accessibility team since 2022, Joan has gained a new perspective on computer interactions and the importance of providing equitable access to technology and content. Through her books, Joan enjoys helping people gain confidence and increase their productivity. She has written more than 50 books about Windows, Office, and SharePoint technologies, including dozens of Step by Step books and five generations of Microsoft Office Specialist certification study guides. Students who use the GO! with Microsoft Office textbook products from Pearson may overhear her cheerfully demonstrating Office features in the videos that accompany the series.

A native of the Pacific Northwest, Joan has had the good fortune to live in many parts of the world-including Germany, New Zealand, Sweden, and Denmark-and many of our United States. She currently resides with her family-one daughter, two dogs, two cats, and five chickens- in the Beehive State, where she enjoys the majestic mountain views, mostly blue skies, and occasional snowstorm.