
Conceptual Models
Description
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To support its use in instruction, this second edition has been revised to explain the history and theoretical context of conceptual modeling using a consistent vocabulary, describe the structure of conceptual models, provide more current and more complete examples, explain how conceptual models fit into design and development, and further summarize the benefits of conceptual modeling.
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Persons
Austin Henderson 's 45-year career in Human-Computer Interaction includes user interface research and architecture at MIT's Lincoln Laboratory, Bolt Beranek and Newman, Xerox Research (both PARC and EuroPARC), Apple Computer, and Pitney Bowes, as well as strategic industrial design with Fitch and his own Rivendel Consulting & Design. Austin has built both commercial and research applications in many domains including manufacturing, programming languages, air traffic control, electronic mail (Hermes), user interface design tools (Trillium),workspace management (Rooms, Buttons), distributed collaboration (MediaSpace), and user-evolvable systems (Tailorable - ""design continued in use,"" Pliant - ""designing for the unanticipated"" and ""scalable conversations""). These applications, and their development with users, have grounded his analytical work, which has included the nature of computation-based socio-technical systems, the interaction of people with the technology in those systems, and the practices and tools of their development. The primary goal of his work has been to better meet user needs, both by improving system development to better anticipate those needs, and by broadening system capability to enable users themselves to better respond to unanticipated needs when they arise in a rich and changing world.
Content
Introduction.- Framework and Terminology.- What Conceptual Models Are and Are Not.- Components of a Conceptual Model.- Representing Conceptual Models.- Two Complete Examples.- Essential Conceptual Modeling.- Enhanced Conceptual Modeling.- Process of Designing with Conceptual Models.- Benefits of Designing with Conceptual Models.- Summing Up.
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