The Organization of the Future 2

Preface xi Frances Hesselbein Introduction xiii Marshall Goldsmith PART ONE: STRATEGY AND VISION: SETTING THE DIRECTION OF THEORGANIZATION OF THE FUTURE 1 1 Outsmart Your Rivals by Seeing What Others Don't 3 Jim Champy 2 Organization Is Not Structure but Capability 13 Dave Ulrich and Norm Smallwood 3 The Leader's Mandate: Create a Shared Sense of Destiny27 James M. Kouzes and Barry Z. Posner 4 A Different Kind of Company 37 Srikumar S. Rao 5 Free to Choose: How American Managers Can Create GloballyCompetitive Workplaces 49 James O'Toole 6 Managing the Whole Mandate for the Twenty-First Century:Ditching the Quick-Fix Approach to Management 63 Paul Borawski and Maryann Brennan PART TWO: ORGANIZATIONAL CULTURE: VALUES, EMOTIONS, HOPE,ETHICS, SPIRIT, AND BEHAVIOR 75 7 The Values That Build a Strong Organization 77 Thomas J. Moran 8 Revisiting the Concept of the Corporation 88 Charles Handy 9 Mobilizing Emotions for Performance: Making the Most of theInformal Organization 98 Jon R. Katzenbach and Zia Khan 10 Beyond Retirement: Mature Workers Are Essential Talent forOrganizations of the Future 112 Richard J. Leider 11 The Best Hope for Organizations of the Future: A FunctioningSociety 120 Ira A. Jackson 12 Reframing Ethics, Spirit, and Soul 132 Lee G. Bolman and Terrence E. Deal 13 Environment Drives Behavior and Expectations 145 Bill Strickland with Regina Cronin PART THREE: DESIGNING THE ORGANIZATION OF THE FUTURE157 14 Dynamic Organizations for an Entrepreneurial Age 159 Christopher Gergen and Gregg Vanourek 15 Multidimensional, Multinational Organizations of the Future174 Jay R. Galbraith 16 Designing Organizations That Are Built to Change 188 Edward E. Lawler III and Christopher G. Worley 17 Refounding a Movement: Preparing a One-Hundred- Year-OldOrganization for the Future 203 Kathy Cloninger 18 Three Challenges Facing Nonprofi ts of the Future: People,Funding, and Strategy 217 Roxanne Spillett 19 Pioneering the College of the Future: Building as We Walk228 Darlyne Bailey PART FOUR: WORKING TOGETHER 243 20 The Organization of the Future Will Foster an InclusiveEnvironment 245 Lee Cockerell 21 The Leader as Subculture Manager 258 Edgar H. Schein 22 The New High-Performance, Horizontal Organization 268 Howard M. Guttman PART FIVE: LEADERSHIP 283 23 The Leadership Blueprint to Achieve Exponential Growth285 David G. Thomson 24 Leadership Judgment: The Essence of a Good Leader 297 Noel M. Tichy and Christopher DeRose 25 The Leader of the Future 310 William A. Cohen 26 Leadership by Perpetual Practice 321 Debbe Kennedy Index 337