#top #II Issues, Theories, Models and Methods in HCI. #IIII Design and Development of Software Systems. #IIIIII User Interface Design. #IVIV Evaluation of HCI. #VV Individual Differences and Training. #VIVI Multimedia, Video and Voice. #VIIVII Programming, Intelligent Interface Design and Knowledge-Based Systems. #VIIIVIII Input Devices and Design of Work Stations.#IXIX CSCW and Organizational Issues in HCI.#Return to topReturn to topII Issues, Theories, Models and Methods in HCI. Human-computer interaction: Background and issues (R.S. Nickerson, T.K. Landauer). Information visualization (J.D. Hollan, B.B. Bederson, J.I. Helfman). Mental models and user models (R.B. Allen). Model-based optimization of display systems (M. Pavel, A.J. Ahumada, Jr.). Task analysis, task allocation and supervisory control (T.B. Sheridan). Models of graphical perception (G.L. Lohse). Using natural language interfaces (W.C. Ogden, P. Bernick). Virtual environments as human-computer interfaces (S.R. Ellis, D.R. Begault, E.M. Wenzel). Behavioral research methods in human-computer interaction (T.K. Landauer).topReturn to topIIII Design and Development of Software Systems. How to design usable systems (J.D. Gould, S.J. Boies, J. Ukelson). Participatory practices in the software lifecycle (M.J. Muller, J.H. Haslwanter, T. Dayton). Design for quality-in-use: Human-computer interaction meets information systems development (P. Ehn, J. Löwgren). Ecological information systems and support of learning: Coupling work domain information to user characteristics (A.M. Pejtersen, J. Rasmussen). The role of task analysis in the design of software (R. Jeffries). The use of ethnographic methods in design and evaluation (B.A. Nardi). What do prototypes prototype? (S. Houde, C. Hill). Scenario-based design (J.M. Carroll). International ergonomic HCI standards (A. Çakir, W. Dzida). topReturn to topIIIIII User Interface Design.Graphical user interfaces (A. Marcus). The role of metaphors in user interface design (D.C. Neale, J.M. Carroll). Direct manipulation and other lessons (D.M. Frohlich). Human error and user-interface design (P.V. Prabhu, G.V. Prabhu). Screen design (T.S. Tullis). Design of menus (K.R. Paap, N.J. Cooke). Color and human-computer interaction (D.L. Post). How not to have to navigate through too many displays (D.D. Woods, J.C. Watts). topReturn to topIVIV Evaluation of HCI.The usability engineering framework for product design and evaluation (D. Wixon, C. Wilson). User-centered software evaluation methodologies (J. Karat). Usability inspection methods (R.A. Virzi). Cognitive walkthroughs (C. Lewis, C. Wharton). A guide to GOMS model usability evaluation using NGOMSL (D. Kieras). Cost-justifying usability engineering in the software life cycle (C.-M. Karat). topReturn to topVV Individual Differences and Training.From novice to expert (R.E. Mayer). Computer technology and the older adult (S.J. Czaja). Human computer interfaces for people with disabilities (A.F. Newell, P. Gregor). Computer-based instruction (R.E. Eberts). Intelligent tutoring systems (A.T. Corbett, K.R. Koedinger, J.R. Anderson). topReturn to topVIVI Multimedia, Video and Voice. Hypertext and its implications for the Internet (P.R. Vora, M.G. Helander). Multimedia interaction (J.A. Waterworth, M.H. Chignell). A practical guide to working with edited video (W.A. Kellogg, R.K.E. Bellamy, M. Van Deusen). Desktop video conferencing: A systems approach (J.K. Kies, R.C. Williges, B.H. Williges). Auditory interfaces (W.W. Gaver). Design issues for interfaces using voice input (C. Kamm, M. Helander). Applying speech synthesis to user interfaces (M.F. Spiegel, L. Streeter). Designing voice menu applications for telephones (M.A. Marics, G. Engelbeck). topReturn to topVIIVII Programming, Intelligent Interface Design and Knowledge-Based Systems.Expertise and instruction in software development (M.B. Rosson, J.M. Carroll). End-user programming (M. Eisenberg). Interactive software architecture (D.