Handbook of Human-Computer Interaction

Issues, Theories, Models and Methods in HCI. Human-computer interaction: Background and issues (R.S. Nickerson, T.K. Landauer). Information visualization (J.D. Hollan, B.B. Bederson, J.I. Helfman). Mental models and user models (R.B. Allen). Model-based optimization of display systems (M. Pavel, A.J. Ahumada, Jr.). Task analysis, task allocation and supervisory control (T.B. Sheridan). Models of graphical perception (G.L. Lohse). Using natural language interfaces (W.C. Ogden, P. Bernick). Virtual environments as human-computer interfaces (S.R. Ellis, D.R. Begault, E.M. Wenzel). Behavioral research methods in human-computer interaction (T.K. Landauer). Design and Development of Software Systems. How to design usable systems (J.D. Gould, S.J. Boies, J. Ukelson). Participatory practices in the software lifecycle (M.J. Muller, J.H. Haslwanter, T. Dayton). Design for quality-in-use: Human-computer interaction meets information systems development (P. Ehn, J. Lowgren). Ecological information systems and support of learning: Coupling work domain information to user characteristics (A.M. Pejtersen, J. Rasmussen). The role of task analysis in the design of software (R. Jeffries). The use of ethnographic methods in design and evaluation (B.A. Nardi). What do prototypes prototype? (S. Houde, C. Hill). Scenario-based design (J.M. Carroll). International ergonomic HCI standards (A. Cakir, W. Dzida). User Interface Design. Graphical user interfaces (A. Marcus). The role of metaphors in user interface design (D.C. Neale, J.M. Carroll). Direct manipulation and other lessons (D.M. Frohlich). Human error and user-interface design (P.V. Prabhu, G.V. Prabhu). Screen design (T.S. Tullis). Design of menus (K.R. Paap, N.J. Cooke). Color and human-computer interaction (D.L. Post). How not to have to navigate through too many displays (D.D. Woods, J.C. Watts). Evaluation of HCI. The usability engineering framework for product design and evaluation (D. Wixon, C. Wilson). User-centered software evaluation methodologies (J. Karat). Usability inspection methods (R.A. Virzi). Cognitive walkthroughs (C. Lewis, C. Wharton). A guide to GOMS model usability evaluation using NGOMSL (D. Kieras). Cost-justifying usability engineering in the software life cycle (C.-M. Karat). Individual Differences and Training. From novice to expert (R.E. Mayer). Computer technology and the older adult (S.J. Czaja). Human computer interfaces for people with disabilities (A.F. Newell, P. Gregor). Computer-based instruction (R.E. Eberts). Intelligent tutoring systems (A.T. Corbett, K.R. Koedinger, J.R. Anderson). Multimedia, Video and Voice. Hypertext and its implications for the Internet (P.R. Vora, M.G. Helander). Multimedia interaction (J.A. Waterworth, M.H. Chignell). A practical guide to working with edited video (W.A. Kellogg, R.K.E. Bellamy, M. Van Deusen). Desktop video conferencing: A systems approach (J.K. Kies, R.C. Williges, B.H. Williges). Auditory interfaces (W.W. Gaver).