End-to-End Quality of Service over Cellular Networks
Data Services Performance Optimization in 2G/3G
1st Edition
Published on 31. October 2005
316 pages
978-0-470-01586-5 (ISBN)
Description
This comprehensive resource contains a detailed methodology forassessing, analyzing and optimizing End-to-End Service Performanceunder different cellular technologies (GPRS, EDGE, WCDMA andCDMA2000). It includes guidelines for analyzing numerous differentservices, including FTP, WEB streaming and POC, including examplesof analysis and troubleshooting from a user point-of-view.
* Focuses on the end-user perspective, with a detailed analysisof the main sources of service performance degradation and acomprehensive description of mobile data services
* Includes a detailed presentation of generic key performanceindicators (KPIs) which can be re-defined to comply with eachparticular network
* Provides service performance benchmarking for differenttechnologies from real networks
* Explores a new approach to service management known as customerexperience management, including the reasons why it is overcomingtraditional service management and its impact on revenues andcustomer satisfaction
* Illustrates all points throughout using real world examplesgleaned from cutting-edge research
This book draws together findings from authoritative sourcesthat will appeal to cellular network operators and vendors. Thetheory-based, practical approach will be of interest topostgraduate students and telecommunication and consultingcompanies working in the field of cellular technologies.
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Gerardo Gomez | Rafael Sanchez
End-to-End Quality of Service Over Cellular Networks - Data Services Performance and Optimization in 2G/3G
Software
01/2006
Wiley
€89.64
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Gerardo Gomez | Rafael Sanchez
End-to-End Quality of Service over Cellular Networks
Data Services Performance Optimization in 2G/3G
Book
04/2005
1st Edition
Wiley
€146.50
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Persons
Gerardo Gómez is Service Performance Competence Team Manager at Tartec in Spain. He received and Engineering degree in Telecommunications in the E.T.S.I. de Telecomunicacion, Universidad de Malaga in 1999. His area of research is Quality of Service management in 4G mobile networks.
Rafael Sánchez is (E)GPRS Performance Team Manager at Tartec also in Spain. He studied Telecommunications Engineering at E.T.S.I. de Telecomunicacion, Universidad de Malaga. He has worked for Nokia, and moved to Tartec in 2003.
Content
List of Contributors.
Foreword.
Preface.
Acknowledgements.
1 Introduction (John Cullen, Mattias Wahlqvist andGerardo Gómez).
1.1 Mobile Services in Perspective.
1.2 Mobile Technology Evolution.
1.3 Motivation for QoS.
References.
2 Cellular Wireless Technologies (Petteri Hakalin,Pablo Tapia, Juan Ramiro-Moreno, Raquel Rodríguez,Ma Carmen Aguayo-Torres andRafael Sánchez).
2.1 Introduction.
2.2 GSM/GPRS/EDGE.
2.3 WCDMA/HSDPA.
2.4 IS-95/CDMA2000-1x, EV-DV, EV-DO.
2.5 WLAN.
2.6 Future Outlook.
References.
3 Data Services Architecture and Standardization(Salvador Hierrezuelo, Alejandro Gil, Juan Guerrero, RaquelRodríguez, Juan Torreblanca, Mattias Wahlqvist and GerardoGómez)
3.1 Introduction.
3.2 Services Architecture.
3.3 Data Protocols Characteristics.
3.4 SMS/MMS.
3.5 WAP.
3.6 Web.
3.7 Push-to-Talk over Cellular (PoC).
3.8 Network Gaming Services.
References.
4 Quality of Service Mechanisms (RaquelRodríguez, Daniel Fernández, Héctor Montes, SalvadorHierrezuelo and Gerardo Gómez).
4.1 What is Quality of Service?
4.2 IP-Based QoS.
4.3 QoS Architecture in 3GPP and 3GPP2.
4.4 QoS Policy Management.
References.
5 End-to-End Service Performance Analysis (RafaelSánchez, Gerardo Gómez, Pablo Ameigeiras, Jorge Navarroand Gabriel Ramos).
5.1 Introduction.
5.2 Service Performance Characterization.
5.3 Data Link Effects.
5.4 Transport and Application Layer Effects.
5.5 Impact of Network Dimensioning in the ServicePerformance.
References.
6 Service Performance Verification and Benchmarking(Rafael Sánchez, Manuel Martínez, SalvadorHierrezuelo, Juan Guerrero and Juan Torreblanca).
6.1 Introduction.
6.2 Key Performance Indicators.
6.3 Trial Methodology.
6.4 Technology Benchmarking.
6.5 Performance Analysis Example.
References.
7 Customer Experience Management (BrianCarroll).
7.1 Overview of Customer Experience Management.
7.2 CEM and Service Management.
7.3 Advantages CEM Brings to an Operator.
7.4 Summary.
References.
8 Service Performance Optimization (GerardoGómez, Juan Torreblanca and Mattias Wahlqvist).
8.1 Introduction.
8.2 Network-Level Optimization.
8.3 Transport-Level Optimization.
8.4 Compression Techniques.
8.5 Performance Enhancing Proxies.
References.
Glossary.
Index.
