The Strategic Use of Stories in Organizational Communication and Learning
1st Edition
Published on 18. December 2014
272 pages
978-1-317-45442-7 (ISBN)
Description
Designed for students and practitioners in the fields of organizational behavior and human resource training and development, this groundbreaking book presents a cutting edge approach to improving organizational communication. Drawing on his extensive experience as an organizational development consultant and group process facilitator, Terrence Gargiulo shows how the use of storytelling is the key to effective communication and learning.
More details
Language
English
Place of publication
London
United Kingdom
Publishing group
Taylor & Francis Ltd
Target group
College/higher education
Product notice
Reflowable
Illustrations
tables, figures, references, index
File size
5,33 MB
ISBN-13
978-1-317-45442-7 (9781317454427)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Terrence L. Gargiulo
The Strategic Use of Stories in Organizational Communication and Learning
Book
01/2005
1st Edition
Routledge
€274.10
Shipment within 15-20 days
Terrence L. Gargiulo
The Strategic Use of Stories in Organizational Communication and Learning
Book
01/2005
1st Edition
Routledge
€71.30
Shipment within 15-20 days
Person
Terrence Gargiulo is an international speaker, author, organizational development consultant, and group process facilitator. He holds a Master of Management in Human Services from the Florence Heller School, at Brandeis University, and is a recipient of Inc. Magazine's Marketing Master Award. Among his numerous clients, past and present, are General Motors, Dreyer's Ice Cream, DTE Energy, U.S. Navy, U.S. Coast Guard, Merck, Boston University, City of Boston, City of Lowell, Arthur D. Little, Raytheon, and Coca-Cola.Phone: 781-894-4381Web: http://www.makingstories.netE-mail: terrence@makingstories.net
Content
Part 1 Frameworks; Chapter 1 Introduction; Chapter 2 A Working Model of Stories; Chapter 3 Organizational Communication: Broadcasting Signals; Chapter 4 Case Study:Dreyer's Ice Cream; Chapter 5 Organizational Learning: Building Bridges; Chapter 6 Case Studies: DTE Energy and Jeff Bukantz; Part 2 Interviews; Chapter 7 Introduction to the Interviews; Chapter 8 Interview with Bernice Moore, CTB/McGraw-Hill; Chapter 9 Interview with Robert Kraska, DTE Energy; Chapter 10 Interview with Sherrie Cornett, Dreyer's Ice Cream; Chapter 11 Interview with Marty Fischer, Starbucks Coffee; Chapter 12 Interview with Father Marus, Woodside Priory School; Part 3 The Competency Map; Chapter 13 Introduction to the Competency Map; Chapter 14 The Core; Chapter 15 The Process Ring; Chapter 16 The Interaction Ring; Chapter 17 Summary;
