New Managers
Description
An accessible and practical playbook by leading HR expert Paul Falcone to cultivate your most vital resource: having the right people working hard for you.
Take the guesswork out of one of the most crucial elements for success-selecting the right people and managing and motivating them to success-using the wealth of knowledge contained within this ultimate desk reference.
Chock full of wisdom and real-life scenarios on leadership, communication, and team building, this book covers topics ranging from basic to sophisticated, including:
- Identifying the best and brightest talent.
- Hiring for organizational compatibility.
- Addressing uncomfortable workplace situations.
- Creating an environment that motivates.
- Retaining restless top performers.
- Delegating in a way that develops your staff.
- And much, much more.
Ultimately, this practical playbook is for managers at all levels and is a single, indispensable resource that will help them hire more effectively, exercise healthy communication, and build great teams.
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Person
Paul Falcone is principal of Paul Falcone Workplace Leadership Consulting, LLC, specializing in management and leadership training, executive coaching, international keynote speaking, and facilitating corporate offsite retreats. He is the former CHRO of Nickelodeon Animation Studios and has held senior-level HR positions with Paramount Pictures, Time Warner, and City of Hope. He has extensive experience in entertainment, healthcare/biotech, and financial services, including in international, nonprofit, and union environments.
Paul is the author of seventeen books, many of which have been ranked as #1 Amazon bestsellers in the categories of human resources management, business and organizational learning, labor and employment law, business mentoring and coaching, business conflict resolution and mediation, communication in management, and business decision-making and problem-solving. His books have been translated into Chinese, Hindi, Russian, Korean, Vietnamese, Indonesian, and Turkish and have sold in excess of 750,000 copies worldwide.
Paul is a certified executive coach through the Marshall Goldsmith Stakeholder Centered Coaching program, a long-term columnist for SHRM.org and HR Magazine, an adjunct faculty member in UCLA Extension's School of Business and Management, and a member of the board of directors of the American Management Association. He is an accomplished keynote presenter, in-house trainer, and webinar facilitator in the areas of hiring, talent and performance management, leadership development, workplace ethics, and effective leadership communication.
Content
- Cover
- Title Page
- Copyright
- Contents
- Introduction: For First-Time Managers
- Part 1. Leadership and Becoming a "Favorite Boss": The Ultimate in Job Satisfaction
- 1. How to Become a Favorite Boss
- 2. Leading Through Coaching
- 3. Coaching and Mentoring Rests on the Questions You Ask
- 4. Inspiring Employee Engagement
- 5. The Coin of the Realm: Trust
- 6. The Big Benefits of Laughter in the Workplace
- Part 2. Better Communication Leads to Better Management
- 7. Master the Art of Engaged Listening
- 8. The Art of Successful Communication: Simple Guidelines to Help Your Messages Soar
- 9. Three Steps to Great Staff Meetings
- 10. Facilitating Information Sharing: Quarterly Achievement Calendars
- 11. Skip-Level Meetings Help Managers Communicate with Employees Who Aren't Direct Reports
- 12. Confrontation Is a Necessary Part of Communication
- 13. Tough Conversations: Your Moral Obligation to Confront Constructively
- 14. Encouraging Someone to Leave Your Company by Resigning: When It's Right for You and Right for Them
- Part 3. Teambuilding
- 15. The Importance of Teamwork, Camaraderie, and Cooperation
- 16. Helping Your Team Learn, Grow, and Develop Professionally
- 17. Delegation as a Means of Team Development: Good for You, Good for Your Team
- 18. Remote Leadership: Managing the Unseen
- 19. Managing Multiple Generations of Employees: Raising Awareness of Others' Perspectives and Points of View
- 20. The Importance of Fostering a Diverse and Inclusive Workforce
- Part 4. Putting It All Together
- 21. Establishing Key Metrics to Drive Your Business
- 22. How HR and Frontline Managers Can Work Together to Reduce Employee Turnover
- 23. Dealing with Employees in Crisis: A Blueprint for Positive Management Intervention
- 24. What Got You Here Won't Get You There: Assess Yourself to Become a Better Manager
- 25. Inspirational Leadership: Some Final Thoughts
- Index
- About the Author
