How Organizations Work
Taking a Holistic Approach to Enterprise Health
Published on 1. July 2002
240 pages
978-0-471-21057-3 (ISBN)
Description
A groundbreaking approach to successful performanceimprovement
Almost every executive in business today is faced with thechallenge of improving performance, from incremental improvementsto wholesale organizational change. Here, a world-renowned expertin organizational improvement asserts that most hard-won changesdon't last for long, however, because of the inability to identifythe root causes of the problem. How Organizations Work offers aclear, integrated solution to performance improvement via a new"Enterprise Model"-which takes into account all variables thatinfluence performance. Alan Brache provides a comprehensive"physical exam" for checking an organization's vital signs and a360-degree picture of how organizational dynamics can be harnessedto effect permanent improvements in performance.
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01/2002
Wiley
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Content
Foreword.
Acknowledgments.
Chapter 1: Exploring the New Enterprise Model.
Chapter 2: Understanding the External Business Environment.
Chapter 3: Leading the Enterprise.
Chapter 4: Creating Strategic Alignment.
Chapter 5: Rethinking Business Processes.
Chapter 6: Setting Goals and Measuring Progress.
Chapter 7: Reframing Culture.
Chapter 8: Managing Human Capabilities.
Chapter 9: Leveraging Information and Knowledge.
Chapter 10: Putting Organization Structure in Its Place.
Chapter 11: Resolving Business Issues.
Chapter 12: Putting It All Together.
Index.
