Service Science, Management, and Engineering:
Theory and Applications
1st Edition
Published on 17. April 2012
Book
Hardback
384 pages
978-0-12-397037-4 (ISBN)
Description
The Intelligent Systems Series comprises titles that present state of the art knowledge and the latest advances in intelligent systems. Its scope includes theoretical studies, design methods, and real-world implementations and applications.
Service Science, Management, and Engineering presents the latest issues and development in service science. Both theory and applications issues are covered in this book, which integrates a variety of disciplines, including engineering, management, and information systems. These topics are each related to service science from various perspectives, and the book is supported throughout by applications and case studies that showcase best practice and provide insight and guidelines to assist in building successful service systems.
Service Science, Management, and Engineering presents the latest issues and development in service science. Both theory and applications issues are covered in this book, which integrates a variety of disciplines, including engineering, management, and information systems. These topics are each related to service science from various perspectives, and the book is supported throughout by applications and case studies that showcase best practice and provide insight and guidelines to assist in building successful service systems.
More details
Language
English
Place of publication
San Diego
United States
Publishing group
Elsevier Science Publishing Co Inc
Target group
Professional and scholarly
Engineers (in particular automation, control, mechatronics, robotics, transportation, automotive, aerospace), electronics and electronic design engineers, and computer scientists.
Product notice
Laminated cover
Illustrations
Approx. 118 illustrations
Dimensions
Height: 250 mm
Width: 200 mm
Thickness: 30 mm
Weight
900 gr
ISBN-13
978-0-12-397037-4 (9780123970374)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Gang Xiong | Zhong Liu | Xiwei Liu
Service Science, Management, and Engineering:
Theory and Applications
E-Book
04/2012
Academic Press
€94.95
Available for download
Persons
Content
Part I Theory
1 Overview of Service Science, Management and Engineering
2 Servitization Strategy: Priorities, Capabilities, and Organizational Features
3 Supply Chain Finance: Concept and Modeling
4 Designing and Assessing Participatory Public Services for Emerging Markets
5 Recommendation Algorithms for Implicit Information
Part II Applications
6 Online Strategies for Optimizing Medical Supply in Disaster Scenarios
7 Evaluating Traffic Signal Control Systems Based on Artificial Transportation Systems
8 An Approach to Optimize Police Patrol Activities Based on the Spatial Pattern of Crime Hotspots
9 Chemical Emergency Management Research based on ACP Approach
10 Bus Arrival Prediction and Trip Planning for Better User Experience and Services
11 Mass Customization Manufacturing and Its Application for Mobile Phone Production
12 ACP Approach-Based Plant Human-Machine Interaction Evaluation
13 Cloud of Health for Connected Patients
14 Construction of Artificial Grid Systems Based on ACP Approach
15 Influence of Electric Vehicles on After-Sales Service
16 Service Modeling Optimization and Service Composition QoS Analysis
17 Urban Traffic Management System Based on Ontology and Multiagent System
1 Overview of Service Science, Management and Engineering
2 Servitization Strategy: Priorities, Capabilities, and Organizational Features
3 Supply Chain Finance: Concept and Modeling
4 Designing and Assessing Participatory Public Services for Emerging Markets
5 Recommendation Algorithms for Implicit Information
Part II Applications
6 Online Strategies for Optimizing Medical Supply in Disaster Scenarios
7 Evaluating Traffic Signal Control Systems Based on Artificial Transportation Systems
8 An Approach to Optimize Police Patrol Activities Based on the Spatial Pattern of Crime Hotspots
9 Chemical Emergency Management Research based on ACP Approach
10 Bus Arrival Prediction and Trip Planning for Better User Experience and Services
11 Mass Customization Manufacturing and Its Application for Mobile Phone Production
12 ACP Approach-Based Plant Human-Machine Interaction Evaluation
13 Cloud of Health for Connected Patients
14 Construction of Artificial Grid Systems Based on ACP Approach
15 Influence of Electric Vehicles on After-Sales Service
16 Service Modeling Optimization and Service Composition QoS Analysis
17 Urban Traffic Management System Based on Ontology and Multiagent System