
Stop Selling, Start Partnering
The New Thinking About Finding and Keeping Customers
Larry Wilson(Author)
Wiley (Publisher)
Will be published approx. on 13. February 1996
Book
Paperback/Softback
320 pages
978-0-471-14741-1 (ISBN)
Description
"There's only one Larry Wilson . . . number one when it comes tothe art of selling." --Warren Bennis, University Professor andDistinguished Professor of Business Administration University ofSouthern California
"Stop Selling, Start Partnering will help you take a fresh look atyour selling activities whether you are in the boardroom, face toface with customers, or anywhere in between."--Harvey Mackay,Author of Swim with the Sharks
"Regardless of your position within the company, your task in thesecond half of these unforgiving '90s will be to help your companylearn how to get, how to treat, and how to keep customers. ReadLarry's new book and you will be much better prepared to accomplishthis mission."--Lou Pritchett, Former VP of Sales and CustomerDevelopment, Procter & Gamble
Stop Selling, Start Partnering outlines a fresh approach to findingand keeping customers through powerful, long-lasting partnerships.Drawing on his extensive experience with companies such as Kodak,US West, Saturn, and Baxter Healthcare, Larry Wilson showsmanagers, executives, and salespeople how to design and nurture"customer-keeping" organizations. Filled with smart advice andpractical customer partnering guidelines, Stop Selling, StartPartnering redefines the new success factors for every organizationthat faces the daily challenge of finding and keeping customers.
"Stop Selling, Start Partnering will help you take a fresh look atyour selling activities whether you are in the boardroom, face toface with customers, or anywhere in between."--Harvey Mackay,Author of Swim with the Sharks
"Regardless of your position within the company, your task in thesecond half of these unforgiving '90s will be to help your companylearn how to get, how to treat, and how to keep customers. ReadLarry's new book and you will be much better prepared to accomplishthis mission."--Lou Pritchett, Former VP of Sales and CustomerDevelopment, Procter & Gamble
Stop Selling, Start Partnering outlines a fresh approach to findingand keeping customers through powerful, long-lasting partnerships.Drawing on his extensive experience with companies such as Kodak,US West, Saturn, and Baxter Healthcare, Larry Wilson showsmanagers, executives, and salespeople how to design and nurture"customer-keeping" organizations. Filled with smart advice andpractical customer partnering guidelines, Stop Selling, StartPartnering redefines the new success factors for every organizationthat faces the daily challenge of finding and keeping customers.
More details
Edition
Revised edition
Language
English
Place of publication
New York
United States
Target group
College/higher education
Professional and scholarly
Product notice
Paperback (trade)
Unsewn / adhesive bound
Dimensions
Height: 216 mm
Width: 140 mm
Thickness: 19 mm
Weight
448 gr
ISBN-13
978-0-471-14741-1 (9780471147411)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Larry Wilson | Hersch Wilson
Stop Selling, Start Partnering
The New Thinking About Finding and Keeping Customers
Book
12/1994
Wiley
€18.54
Article exhausted; check different version
Person
LARRY WILSON has been in the training and consulting business forover thirty years. He founded Wilson Learning and started PecosRiver Learning Centers in 1982. He is coauthor of two bestsellingbooks, The One Minute Sales Person and Changing the Game: The NewWay to Sell.
HERSCH WILSON is a Senior Vice President and Lead Facilitator withPecos River Learning Centers. Before joining Pecos, he was afreelance writer and also coauthored Changing the Game: The New Wayto Sell.
HERSCH WILSON is a Senior Vice President and Lead Facilitator withPecos River Learning Centers. Before joining Pecos, he was afreelance writer and also coauthored Changing the Game: The New Wayto Sell.
Content
PERMANENT WHITE WATER.
"We're Not Going to Just Blow Away." The Death of a SalesForce.
The Customer Has the Gun!
IMAGINING THE FUTURE.
Letting Go of the Trapeze!
Married to the Customer.
The Customer-Keeping Company.
INCREDIBLE RESULTS, MORE EFFECTIVE PEOPLE--THE STRATEGICABILITIES OF THE FUTURE.
Playing to Win.
"I Have to Do It Myself, but I Can't Do It Alone." GrowingPartnerships.
Driving Business Results.
HOW TO CREATE A PARTNERSHIP.
Discovering Partners.
The Strategic Partnering Process.
Preparing for the Weather.
RESOURCE SECTION.
Tools to Play to Win.
Financial Tools.
References.
Index.
"We're Not Going to Just Blow Away." The Death of a SalesForce.
The Customer Has the Gun!
IMAGINING THE FUTURE.
Letting Go of the Trapeze!
Married to the Customer.
The Customer-Keeping Company.
INCREDIBLE RESULTS, MORE EFFECTIVE PEOPLE--THE STRATEGICABILITIES OF THE FUTURE.
Playing to Win.
"I Have to Do It Myself, but I Can't Do It Alone." GrowingPartnerships.
Driving Business Results.
HOW TO CREATE A PARTNERSHIP.
Discovering Partners.
The Strategic Partnering Process.
Preparing for the Weather.
RESOURCE SECTION.
Tools to Play to Win.
Financial Tools.
References.
Index.