
Making IT Lean
Applying Lean Practices to the Work of IT
CRC Press
1st Edition
Published on 27. July 2017
Book
Hardback
232 pages
978-1-138-44036-4 (ISBN)
Description
Making IT Lean: Applying Lean Practices to the Work of IT presents Lean concepts and techniques for improving processes and eliminating waste in IT operations and IT Service Management, in a manner that is easy to understand. The authors provide a context for discussing several areas of application within this domain, allowing you to quickly gain insight into IT processes and Lean principles.The text reviews IT Service Management, with reference to the IT Infrastructure Library (ITIL) as a framework for best practices explaining how to use it to accommodate Lean processes and operations. Filled with straightforward examples, it provides enough modeling tools so you can start your Lean journey right away. Examining the work of IT from an IT practitioner perspective, the book includes coverage of:
The OM Perspective considers the work of IT from an Operations Management (OM) perspective, showing how many of the concepts that have been successfully applied within manufacturing can be applied to IT
The Lean Improvement Model explains Lean concepts and practices and details the authors Lean improvement model
Lean Problem-Solving (Identifying and Understanding Problems) considers operational work in IT and explains how to apply Lean practices related to problem identification and root cause analysis
Lean Problem-Solving (Identifying and Managing Solutions) describes how to use good problem identification as the basis for identifying the right solutions
Lean IT Service Management examines IT work from an IT Service Management perspective, using the ITIL framework as a guide
Implementing and Sustaining Lean IT Improvements explains how to implement and sustain Lean IT improvements
Throughout the book, the authors use a simple model for Lean Improvement as the framework
The OM Perspective considers the work of IT from an Operations Management (OM) perspective, showing how many of the concepts that have been successfully applied within manufacturing can be applied to IT
The Lean Improvement Model explains Lean concepts and practices and details the authors Lean improvement model
Lean Problem-Solving (Identifying and Understanding Problems) considers operational work in IT and explains how to apply Lean practices related to problem identification and root cause analysis
Lean Problem-Solving (Identifying and Managing Solutions) describes how to use good problem identification as the basis for identifying the right solutions
Lean IT Service Management examines IT work from an IT Service Management perspective, using the ITIL framework as a guide
Implementing and Sustaining Lean IT Improvements explains how to implement and sustain Lean IT improvements
Throughout the book, the authors use a simple model for Lean Improvement as the framework
More details
Language
English
Place of publication
London
United Kingdom
Publishing group
Taylor & Francis Ltd
Target group
Professional and scholarly
Professional Practice & Development
Dimensions
Height: 254 mm
Width: 178 mm
Weight
453 gr
ISBN-13
978-1-138-44036-4 (9781138440364)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions

E-Book
07/2017
1st Edition
Productivity Press
€63.49
Available for download

E-Book
07/2017
1st Edition
Productivity Press
€63.49
Available for download

Book
11/2012
1st Edition
Productivity Press
€81.70
Shipment within 15-20 days
Persons
Howard Williams, Rebecca Duray
Content
The Scope of IT. IT Operations and Operations Management. A Brief History of Lean. Lean and IT. ITIL (IT Infrastructure Library). IT for Lean. Lean for IT. Lean IT Operations Management. Lean IT Service Management. Lean and ITIL.