
Managing the Unexpected
Resilient Performance in an Age of Uncertainty
Jossey-Bass (Publisher)
2nd Edition
Published on 1. August 2007
Book
Hardback
208 pages
978-0-7879-9649-9 (ISBN)
Article exhausted; check for reprint
Description
Praise for the Second Edition of Managing theUnexpected
"Here is the essential book for managers who want to anticipate and adapt to surprises. Weick and Sutcliffe present a set of challenging ideas in a way that is clear and compelling, and then turn these critical insights into practical guidelines that have broad application and relevance."
-Gary Klein, Applied Research Associates and author, Sources of Power
"Of course there is 'nothing new under the sun'-but Karl Weick and Kathleen Sutcliffe come as close as is humanly imaginable in this latest version of Managing the Unexpected. No issue is more timely (alas), and there may be no approach that is more original and thoughtful and useful and data-rich than what you'll find between the covers of this book."
-Tom Peters, author, In Search of Excellence
"For those managing or studying organizations like nuclear power plants and aircraft carrier flight decks, Weick and Sutcliffe's original edition was a godsend, providing a new language and conceptual structure for understanding why some of these organizations perform so much better than others-and helping those who manage in less extreme environments boost their own performance. This latest edition includes valuable new examples and an expanded treatment of the critical concepts of anticipation and containment-and it is filled with useful advice about how to achieve high performance in any setting."
-Herman B. "Dutch" Leonard, George F. Baker Jr. Professor of Public Management, John F. Kennedy School of Government, Harvard University and Eliot I. Snider and Family Professor of Business Administration, Harvard Business School
"Here is the essential book for managers who want to anticipate and adapt to surprises. Weick and Sutcliffe present a set of challenging ideas in a way that is clear and compelling, and then turn these critical insights into practical guidelines that have broad application and relevance."
-Gary Klein, Applied Research Associates and author, Sources of Power
"Of course there is 'nothing new under the sun'-but Karl Weick and Kathleen Sutcliffe come as close as is humanly imaginable in this latest version of Managing the Unexpected. No issue is more timely (alas), and there may be no approach that is more original and thoughtful and useful and data-rich than what you'll find between the covers of this book."
-Tom Peters, author, In Search of Excellence
"For those managing or studying organizations like nuclear power plants and aircraft carrier flight decks, Weick and Sutcliffe's original edition was a godsend, providing a new language and conceptual structure for understanding why some of these organizations perform so much better than others-and helping those who manage in less extreme environments boost their own performance. This latest edition includes valuable new examples and an expanded treatment of the critical concepts of anticipation and containment-and it is filled with useful advice about how to achieve high performance in any setting."
-Herman B. "Dutch" Leonard, George F. Baker Jr. Professor of Public Management, John F. Kennedy School of Government, Harvard University and Eliot I. Snider and Family Professor of Business Administration, Harvard Business School
More details
Edition
2. Auflage
Language
English
Place of publication
New York
United States
Publishing group
John Wiley & Sons Inc
Target group
Professional and scholarly
Edition type
Revised edition
Illustrations
Illustrations, map
Dimensions
Height: 23.2 cm
Width: 16.3 cm
Thickness: 2 cm
Weight
383 gr
ISBN-13
978-0-7879-9649-9 (9780787996499)
Schweitzer Classification
Other editions
New editions

Karl E. Weick | Kathleen M. Sutcliffe
Managing the Unexpected
Sustained Performance in a Complex World
Book
10/2015
3rd Edition
Jossey-Bass
€31.50
Shipment within 15-20 days
Previous edition
Karl E. Weick | Kathleen M. Sutcliffe
Managing the Unexpected
Assuring High Performance in an Age of Complexity
Book
07/2001
1st Edition
Jossey-Bass
€32.90
Article exhausted; check for reprint
Persons
Karl E. Weick is the Rensis Likert Distinguished University Professor of Organizational Behavior and Psychology at the Ross School of Business at the University of Michigan. His book The Social Psychology of Organizing was designated by Jim Collins in Inc. magazine as one of the nine best business books ever written.
Kathleen M. Sutcliffe is associate dean and the Gilbert and Ruth Whitaker Professor of Business Administration at the Ross School of Business at the University of Michigan.
Kathleen M. Sutcliffe is associate dean and the Gilbert and Ruth Whitaker Professor of Business Administration at the Ross School of Business at the University of Michigan.
Content
Preface.
1. Managing the Unexpected: What Business Can Learn from High-Reliability Organizations.
2. Expectations and Mindfulness.
3. The Three Principles of Anticipation.
4. Principles of Containment.
5. Assessing Your Capabilities for Resilient Performance.
6. Organizational Culture: Institutionalizing Mindfulness.
7. How to Manage Mindfully.
Notes.
The Authors.
Index.
1. Managing the Unexpected: What Business Can Learn from High-Reliability Organizations.
2. Expectations and Mindfulness.
3. The Three Principles of Anticipation.
4. Principles of Containment.
5. Assessing Your Capabilities for Resilient Performance.
6. Organizational Culture: Institutionalizing Mindfulness.
7. How to Manage Mindfully.
Notes.
The Authors.
Index.