Management of Event Operations
1st Edition
Published on 23. September 2005
Book
Paperback/Softback
304 pages
978-0-7506-6362-5 (ISBN)
Description
The Management of Event Operations: project management, planning and customer satisfaction provides an introduction to the management of operations for the event planner and venue provider. Taking an holistic view of an event enterprise, it links the traditional topics within operations management to present a coherent and hands-on approach specifically for the events manager. The approach is pragmatic and is dictated by practical consequences and considerations, which are so important to an event manager who balances many views and needs from diverse stakeholders.
Reviews / Votes
The text is written in a concise manner in which there are no wasted words. Concepts are quickly introduced, explained and related. This brevity makes the text suitable for entry level students into the field. It delivers information students need to know using a straightforward writing style that will encourage them to actually read the text.- Wayne W. Smith, Department of Hospitality and Tourism Management, College of Charleston, Charleston, South Carolina, USAMore details
Series
Language
English
Place of publication
Oxford
United Kingdom
Publishing group
Taylor & Francis Ltd
Target group
College/higher education
Levels 2 and 3 of Events Management degree courses and related options (from 2004 there will be over 70 degree courses in Events in the UK alone. A rapidly growing area). Also Masters students on conversion courses and professionals already in the industry.
Illustrations
Illustrated
Dimensions
Height: 246 mm
Width: 189 mm
Thickness: 16 mm
Weight
592 gr
ISBN-13
978-0-7506-6362-5 (9780750663625)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Julia Tum | Philippa Norton
Management of Event Operations
Book
10/2015
1st Edition
Routledge
€272.00
Shipment within 10-20 days
Ethan B. Russo | Virginia M. Tyler
Management of Event Operations
E-Book
08/2006
1st Edition
Routledge
€78.99
Available for download
Ethan B. Russo | Virginia M. Tyler
Management of Event Operations
E-Book
08/2006
1st Edition
Routledge
€78.99
Available for download
Persons
Julia Tum, Philippa Norton, J. Nevan Wright
Content
Introduction; An overview of operations: The events organisations and project management; Assessing customer needs; How operations achieve strategic objectives; Managing inter-relationships within the event industry; An inner-view of operations: Planning and control of an event project and its implementation; Forecasting techniques and capacity management strategies; Scheduling, inventory and time management; Resource decisions; Overall quality: Managing staff motivations; What quality awareness offers; Project evaluation; Doing it differently; Glossary; Index