
Getting Started in Six Sigma
Michael C. Thomsett(Author)
Wiley (Publisher)
Published on 3. December 2004
Book
Paperback/Softback
224 pages
978-0-471-66811-4 (ISBN)
Description
The basics behind the Six Sigma quality control technique
Six Sigma is designed to achieve excellence in customer service and measure deviation from the ideal. It provides a process for placing value on the intangible nature of quality control. The underlying theories of Six Sigma are highly technical and complex. This book is a basic guide to those who are new to the concept, and though this is a complex subject, the concepts involved are not too complex for readers to grasp. Getting Started in Six Sigma demonstrates how an employee or supervisor can implement Six Sigma successfully without having to become technically familiar with process-oriented models or statistical modeling.
Michael C. Thomsett (Pt. Townsend, WA) is a financial writer who has written more than 50 books on investing, real estate, business, and management topics. He is the author of several Wiley books including the successful Getting Started in Options (0-471-44493-6). Prior to his writing career, Thomsett was a professional accountant and systems consultant.
More details
Product info
Paperback
Series
Edition
1. Auflage
Language
English
Place of publication
New York
United States
Target group
College/higher education
Product notice
Paperback (trade)
Unsewn / adhesive bound
Illustrations
Charts: 21 B&W, 0 Color; Tables: 5 B&W, 0 Color
Dimensions
Height: 234 mm
Width: 156 mm
Thickness: 12 mm
Weight
345 gr
ISBN-13
978-0-471-66811-4 (9780471668114)
Schweitzer Classification
Other editions
Additional editions

Michael C. Thomsett
Getting Started in Six Sigma
E-Book
04/2018
1st Edition
Wiley-Scrivener
€14.99
Available for download

Person
MICHAEL C. THOMSETT is a financial writer who has written more than sixty books on investing, real estate, business, and management topics. He is the author of several Wiley books including the successful Getting Started in Options, now in its sixth edition. Thomsett has written extensively on quality control and quality assurance topics, and has had over 500 articles published in business, trade, and professional journals. Prior to his writing career, Thomsett was a professional accountant and systems consultant.
Content
Introduction: Striving for Perfection in an Imperfect World.
Chapter 1: The Meaning of Six Sigma.
Chapter 2: The Customer' s Point iew.
Chapter 3: Outside-In Thinking.
Chapter 4: The Nature of Quality.
Chapter 5: Product and Service Defects.
Chapter 6: Improving Process Systems.
Chapter 7: Striving for Consistency.
Chapter 8: Exceptions and Rules.
Glossary.
Notes. Index.