
Operations Management: Theory and Practice: Global Edition
Global Edition
William J. Stevenson(Author)
McGraw Hill Higher Education (Publisher)
11th Edition
Published on 16. November 2011
Book
Paperback/Softback
944 pages
978-0-07-713301-6 (ISBN)
Description
We are pleased to present this Global Edition, which has been developed specifically to meet the needs of international Operations Management students. In addition to coverage of the latest concepts and developments in this dynamic field, and now with a greater emphasis on services, supply chain management, ethics and sustainability, new material has been added to make the content more relevant and to improve the learning outcomes for the international student.
More details
Edition
11th edition
Language
English
Place of publication
London
United States
Publishing group
McGraw-Hill Education - Europe
Target group
College/higher education
Dimensions
Height: 110 mm
Width: 86 mm
Thickness: 15 mm
Weight
4 gr
ISBN-13
978-0-07-713301-6 (9780077133016)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Previous edition

William J. Stevenson
Operations Management
Book
12/2008
10th Edition
McGraw-Hill Professional
€65.71
Article exhausted; check for reprint
Person
Associate professor of Decision Sciences in the College of Business at Rochester Institute of Technology. He teaches graduate and undergraduate courses in operations management and management science. Dr. Stevenson is the author of textbooks in management science, statistics, and operations management. His articles have appeared in Management Science, Decision Sciences, Quality Progress, and other journals. He received a bachelor's degree in industrial engineering, an MBA, and a Ph.D. in production/operations management, from Syracuse University.
Content
1 Introduction to Operations Management
2 Competitiveness, Strategy, and Productivity
3 Forecasting
4 Product and Service Design
SUPPLEMENT TO CHAPTER 4: Reliability
5 Strategic Capacity Planning for Products and Services
SUPPLEMENT TO CHAPTER 5: Decision Theory
6 Process Selection and Facility Layout
7 Work Design and Measurement
SUPPLEMENT TO CHAPTER 7: Learning Curves
8 Location Planning and Analysis
SUPPLEMENT TO CHAPTER 8: The Transportation Model
9 Management of Quality
10 Quality Control
SUPPLEMENT TO CHAPTER 10: Acceptance Sampling
11 Aggregate Planning and Master Scheduling
12 MRP and ERP
13 Inventory Management
14 JIT and Lean Operations
SUPPLEMENT TO CHAPTER 14: Maintenance
15 Supply Chain Management
16 Scheduling
17 Project Management
18 Management of Waiting Lines
19 Linear Programming
2 Competitiveness, Strategy, and Productivity
3 Forecasting
4 Product and Service Design
SUPPLEMENT TO CHAPTER 4: Reliability
5 Strategic Capacity Planning for Products and Services
SUPPLEMENT TO CHAPTER 5: Decision Theory
6 Process Selection and Facility Layout
7 Work Design and Measurement
SUPPLEMENT TO CHAPTER 7: Learning Curves
8 Location Planning and Analysis
SUPPLEMENT TO CHAPTER 8: The Transportation Model
9 Management of Quality
10 Quality Control
SUPPLEMENT TO CHAPTER 10: Acceptance Sampling
11 Aggregate Planning and Master Scheduling
12 MRP and ERP
13 Inventory Management
14 JIT and Lean Operations
SUPPLEMENT TO CHAPTER 14: Maintenance
15 Supply Chain Management
16 Scheduling
17 Project Management
18 Management of Waiting Lines
19 Linear Programming