Mastering Communication
4th Edition
Published on 4. March 2004
Book
Paperback/Softback
456 pages
978-1-4039-1709-6 (ISBN)
Description
This book is for anyone wanting to improve their communication skills and knowledge of how communication works in organisations. It covers the skills of speaking, writing, listening and effective reading and provides guidance on telephoning, interviewing, meetings, letter and report writing and visual and non-verbal communication. There are plenty of activities and exercises throughout so that readers can check their progress. The fourth edition of this best selling book has been revised to bring it fully up to date, taking into account the latest developments in communication and technology.
More details
Series
Edition
4th Revised edition
Language
English
Place of publication
Gordonsville
United States
Publishing group
Palgrave USA
Target group
College/higher education
Professional and scholarly
Edition type
Revised edition
Illustrations
bibliography, index
Dimensions
Height: 233 mm
Width: 156 mm
Thickness: 32 mm
Weight
671 gr
ISBN-13
978-1-4039-1709-6 (9781403917096)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
New editions
Nicky Stanton
Mastering Communication
Book
07/2009
5th Edition
Bloomsbury Academic
€37.44
Shipment within 15-20 days
Previous edition
Nicki Stanton
Mastering Communication
Book
08/1996
3rd Edition
Palgrave Macmillan
€18.56
Article exhausted; check for reprint
Person
NICKY STANTON is a management consultant and trainer in management development, leadership and communication. She has worked in industry as a training officer and in education as a senior lecturer in communication and head of a business studies department.
Content
Preface to the Fourth Edition - Introduction - Acknowledgements - The Process of Communication - Speaking Effectively - Listening - Human Interaction and Non-Verbal Communication - Talking on the Telephone - Interviewing - Being Interviewed for a Job - Communicating in Groups - Running and Taking Part in Meetings - Giving a Talk - Using Visual Aids - Faster Reading - Better Reading - Writing Business Letters - Applying for a Job - Writing Reports - Memos, Messages, Forms and Questionnaires - Visual Communication - Getting to Grips with Grammar - Common Problems with English - Appendices - A Final Word - Bibliography - Answers to Exercises - Index