Emotional Intelligence at Work
A Professional Guide
3rd Edition
Published on 7. November 2007
Book
Paperback/Softback
196 pages
978-0-7619-3532-2 (ISBN)
Description
Emotional Intelligence or Emotional Quotient (EQ) is increasingly being recognized as a key determinant to professional success in today's high-stress environment. This third, thoroughly revised edition of an highly acclaimed book is an essential guide to recognize, understand and manage emotions. The author describes emotional intelligence as consisting of three psychological dimensions- emotional sensitivity, emotional maturity and emotional competency-which motivate individuals to maximise productivity, manage change and resolve conflicts. A special feature of the book is the references to work done in India, leading to conclusions applicable to the Indian work culture.
The unique features of the third edition include:
- New knowledge assimilated after extensive empirical research
- Practical solutions through real-life case studies
- Practical exercises on how to develop
- Recommendations on how to manage emotional upsets, control anger, develop high self-esteem and empathise with others.
The unique features of the third edition include:
- New knowledge assimilated after extensive empirical research
- Practical solutions through real-life case studies
- Practical exercises on how to develop
- Recommendations on how to manage emotional upsets, control anger, develop high self-esteem and empathise with others.
Reviews / Votes
Emotional Intelligence at Work is a practical, informative and well-written book that provides plenty to interest anyone interested in training and management development. -- Reviews, Training & Management Development Methods The book is a collection of personal experiences of the author on emotional management, personal and interpersonal management, self satisfaction and career perfection in the fields of management, administration etc, taking care of social and psychological dimensions of emotional intelligence. -- Indian Educational ReviewMore details
Edition
3rd Revised edition
Language
English
Place of publication
Thousand Oaks
United States
Target group
College/higher education
Professional and scholarly
Edition type
Revised edition
Dimensions
Height: 241 mm
Width: 159 mm
Weight
307 gr
ISBN-13
978-0-7619-3532-2 (9780761935322)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Previous edition
Book
05/2003
2nd Edition
SAGE Publications Inc
€36.08
Shipment within 15-20 days
Person
Dr Dalip Singh is a senior bureaucrat who joined the Indian Administrative Service (IAS) in 1982. He belongs to the Haryana Cadre and has held many important positions in the state and Central Governments.
He obtained his post-graduation in psychology from the University of Delhi in 1978 after which he completed his M.Phil and Ph.D. in psychology with research work in areas such as managerial effectiveness, transactional analysis, leadership and personality. Dr Singh taught at the Faculty of Management Studies, University of Delhi (1980-82) before joining the IAS. He has the rare distinction of being awarded D. Litt. in psychology for his work on EQ, by Bundelkhand University, Jhansi, India, in 2005.
He is a trained psychologist and an expert on emotional intelligence. He lives in Chandigarh, India, and may be contacted at www.eqindia.com
He obtained his post-graduation in psychology from the University of Delhi in 1978 after which he completed his M.Phil and Ph.D. in psychology with research work in areas such as managerial effectiveness, transactional analysis, leadership and personality. Dr Singh taught at the Faculty of Management Studies, University of Delhi (1980-82) before joining the IAS. He has the rare distinction of being awarded D. Litt. in psychology for his work on EQ, by Bundelkhand University, Jhansi, India, in 2005.
He is a trained psychologist and an expert on emotional intelligence. He lives in Chandigarh, India, and may be contacted at www.eqindia.com
Content
Preface
Emotional Intelligence: The Concept
Emotional Intelligence and Your Personality
Can EQ Be Developed?
Emotional Skills that Managers Should Learn
Emotional Intelligence: The Empirical Evidence
Guidelines for Training and Development
Guidelines for Training and Development
Know Your EQ: Emotional Quotient Test
References and Select Bibliography
Index
Emotional Intelligence: The Concept
Emotional Intelligence and Your Personality
Can EQ Be Developed?
Emotional Skills that Managers Should Learn
Emotional Intelligence: The Empirical Evidence
Guidelines for Training and Development
Guidelines for Training and Development
Know Your EQ: Emotional Quotient Test
References and Select Bibliography
Index