
Improving Business Process Performance
Gain Agility, Create Value, and Achieve Success
Joseph Raynus(Author)
Auerbach (Publisher)
1st Edition
Published on 22. June 2011
Book
Hardback
346 pages
978-1-4200-7249-5 (ISBN)
Description
The managerial practices that successfully drove industry for decades have become insufficient to support the rapidly changing business landscape. Companies around the world are being challenged to improve performance, reshape operations, and adapt swiftly to new opportunities. With an abundance of improvement methodologies and frameworks like BPM, BPI, Six Sigma, and Lean, many question where to begin.
Improving Business Process Performance: Gain Agility, Create Value, and Achieve Success surveys and integrates the quantitative improvement approaches currently gaining momentum-including Goal Driven Measurements (GQM), Business Process Management (BPM), Lean Methodology, and the Balanced Score Card-to show you exactly where to begin. The author details a methodology for building a measurements framework that will help you monitor events, and also provides a feedback loop for analysis, goal, and strategy adjustments. This framework can be customized and linked to your company's overall strategy to supply critical feedback on your improvement efforts.
Improving Business Process Performance: Gain Agility, Create Value, and Achieve Success surveys and integrates the quantitative improvement approaches currently gaining momentum-including Goal Driven Measurements (GQM), Business Process Management (BPM), Lean Methodology, and the Balanced Score Card-to show you exactly where to begin. The author details a methodology for building a measurements framework that will help you monitor events, and also provides a feedback loop for analysis, goal, and strategy adjustments. This framework can be customized and linked to your company's overall strategy to supply critical feedback on your improvement efforts.
Reviews / Votes
This book presents an approach to a workable process to help an organization maintain clarity of purpose, bridge the gap between the strategic and tactical views, and apply structure to how it monitors its progress. -Terry Balven, Director, Acquisition Business Systems Headquarters, US Air Force Joe Raynus is passionate about improving business performance through holistic, practical approaches - we have spent many hours at the white board discussing the application of theory to real world practices. If you are a business owner or senior manager that wants to set the stage for sustained improvement with increased adaptability to weather the inevitable winds of business change I encourage you to read Improving Business Process Performance to apply Joe's framework as the foundation for creating and delivering value. -Randy Nunley, Director of Operations, Odyssey Systems Consulting Group According to the U.S. Bureau of Labor Statistics, annual productivity has been increasing for decades-but innovation always has to be found to keep on that growth curve. Innovation rarely occurs in a vacuum however- innovation requires not only thought, but a baseline of optimized processes, and an organization that strives for continuous improvement in value. The 21st century move to precise business process modeling, focusing on processes that implement business capabilities, enhances the ability to find, produce & optimize value-creating processes; but it requires rigor, focus, and is itself a business process. In clear prose and with straightforward connection to real business cases, this book explains an approach to business process performance improvement that belongs in every manager's toolkit; every manufacturing, IT, sales & marketing process can benefit from opportunities to optimize and innovate, and Joe Raynus explains how it's done. -Richard Mark Soley, Ph.D., Chairman and CEO, Object Management Group, Inc.More details
Language
English
Place of publication
London
United Kingdom
Publishing group
Taylor & Francis Ltd
Target group
Professional and scholarly
Professional Practice & Development
Illustrations
101 b/w images and 32 tables
Dimensions
Height: 240 mm
Width: 161 mm
Thickness: 23 mm
Weight
684 gr
ISBN-13
978-1-4200-7249-5 (9781420072495)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions

Book
09/2019
1st Edition
CRC Press
€89.30
Shipment within 15-20 days

E-Book
04/2016
1st Edition
Auerbach
€81.99
Available for download

E-Book
04/2016
Auerbach
€81.99
Available for download
Person
Raynus, Joseph
Content
The Paradigm. The Change. Dynamic Balance of Strategy and Performance. Impact Framework. The Value Planning Domain. Value Management Domain. Value Sustainment Domain. Business Process Management. Tools of Probletunity. Dashboards and Scorecards. Appendices: Probletunity. Probletunity-the Bridge to Business Agility. Development and Implementation of Human Capital Measures and Dashboards. Clinical Trial Process Specification.