
BTEC Level 2 Technical Certificate in Business Customer Services Operations Learner Handbook with ActiveBook
Pearson Education Limited (Publisher)
Published on 27. October 2017
Book
Mixed media product
978-1-292-19740-1 (ISBN)
Description
Packed with practical activities and planning support to help you deliver these exciting new qualifications. * A complete unit-by-unit course companion for learners.* Helps prepare learners for specific job roles.* Includes 'Hands on' and 'Ready for Work?' features to develop practical skills.* Assessment practice activities and dedicated 'Getting Ready for Assessment' sections support preparation for assignments, tasks and external tests.
More details
Series
Language
English
Place of publication
Harlow
United Kingdom
Target group
College/higher education
Dimensions
Height: 294 mm
Width: 210 mm
Thickness: 10 mm
Weight
560 gr
ISBN-13
978-1-292-19740-1 (9781292197401)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions

Jonathan Pryce | Elaine Jackson | Bethan Bithell
BTEC Level 2 Technical Certificate in Business Customer Services Operations Learner Handbook with ActiveBook
E-Book
09/2017
1st Edition
Pearson Education Limited
€15.19
Available for download