Management
Meeting and Exceeding Customer Expectations
South-Western (Publisher)
2nd Edition
Published in August 2001
Book
Mixed media product
978-0-324-12565-8 (ISBN)
More details
Edition
2nd Revised edition
Language
English
Place of publication
Mason, OH
United States
Publishing group
Cengage Learning, Inc
Target group
College/higher education
Professional and scholarly
Adult education
Edition type
Revised edition
Dimensions
Height: 230 mm
ISBN-13
978-0-324-12565-8 (9780324125658)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Other editions
Previous edition
Book
02/1997
6th Edition
South-Western
€55.70
Article exhausted; check for reprint
Persons
Author
Brookhaven College, USA
Mountain View College, Dallas County Community College District, USA