
Consumer Behaviour
Understanding Consumers in a Digital Landscape
Jean-Eric Pelet(Author)
Kogan Page Ltd (Publisher)
1st Edition
Published on 3. March 2025
Book
Paperback/Softback
440 pages
978-1-3986-1861-9 (ISBN)
Description
With this textbook, students will learn the concepts, theories and processes of consumer behaviour and how to apply them in a digitalized and competitive business landscape.
Consumer Behaviour
combines theoretical underpinnings with real-world practice to provide comprehensive, up-to-date coverage of the subject. It starts with an exploration of how consumer behaviour has evolved with the impact of technology, personalization and sustainability on perception and decision-making. Students will then learn about the psychological and social dynamics of consumer behaviour and the scientific foundations of learning and memory in brand engagement.
Supported by international examples throughout, the textbook examines the role of AR/VR in retail experiences, the power of online communities and voice commerce, as well as the importance of good UX design. Crucially, it also delves into ethical considerations of the digital consumer landscape, including privacy and data concerns.
Consumer Behaviour
includes in-text learning features such as learning outcomes, key terms, a glossary and exercise questions to help develop critical thinking. It is supported by online resources of PowerPoint slides, videos and essay questions.
This textbook is ideal for postgraduate students taking modules on Consumer Behaviour as part of their Marketing degrees.
Reviews / Votes
"Jean-Eric Pelet's Consumer Behaviour offers an essential exploration of how digitalization is reshaping consumer psychology and decision-making. As an expert in the field, I can attest to the book's clarity and relevance, making it an indispensable resource for both scholars and practitioners." * Dr Said Ettis, Assistant Professor, University of Jeddah College of Business, Kingdom of Saudi Arabia * "Jean-Eric Pelet has written a game-changing textbook that combines rigorous academic theory with practical case studies. Consumer Behaviour is a valuable tool for students and professionals eager to excel in today's digital economy." * Basma Taieb, Associate Professor, EMLV - Ecole de Management Leonard de Vinci, France * "This textbook is a testament to Jean-Eric Pelet's expertise in digital consumer behaviour. His ability to demystify complex concepts with real-world examples makes this book an essential guide for understanding today's competitive landscape." * Dr Rami Alkhudary, Assistant Professor, Universite Paris-Pantheon-Assas, France * "Jean-Eric Pelet's textbook provides a profound understanding of how technology and consumer behaviour intersect. It's a comprehensive and engaging resource that will resonate with students and professionals alike." * Dr Erhard Lick, Associate Professor, ESCE International Business School, France * "With Consumer Behaviour, Jean-Eric Pelet has delivered an exceptional textbook that reflects his deep knowledge of the field. This is an invaluable resource for those who aim to excel in the digital marketplace." * Dr Mathias Naudin, Universite Paris Cite, France * "Jean-Eric Pelet's latest book is an outstanding contribution to the study of consumer behaviour. Combining theory with practical insights, it is an indispensable tool for navigating the challenges of digital marketing." * Stephane Fauvy, Associate Professor, ESSCA School of Management, France * "Jean-Eric Pelet's Consumer Behaviour is an outstanding resource for understanding how digitalization is reshaping consumer psychology. It's a must-read for anyone serious about excelling in this dynamic field." * Professor Gilles Trigano, IAE de Nantes, France * "This book is a comprehensive and insightful exploration of digital consumer behaviour. Jean-Eric Pelet's ability to integrate theory with practice makes it a valuable resource for academics and practitioners alike." * Professor Nic Terblanche, Emiritus Professor and Research Fellow, Department of Business Management, Stellenbosch University, South Africa * "Jean-Eric Pelet has written a textbook that sets a new standard in the field of consumer behaviour. His engaging and insightful approach makes it a cornerstone for anyone seeking to understand the digital consumer." * Dr Maria Mercanti-Guerin, Senior Lecturer, IAE De Paris, France *More details
Language
English
Place of publication
London
United Kingdom
Target group
College/higher education
Professional and scholarly
Product notice
Paperback (trade)
Dimensions
Height: 244 mm
Width: 170 mm
Thickness: 23 mm
Weight
880 gr
ISBN-13
978-1-3986-1861-9 (9781398618619)
Schweitzer Classification
Other editions
Additional editions

Book
03/2025
1st Edition
Kogan Page Ltd
€192.70
Shipment within 10-20 days
Person
Author
Jean-Eric Pelet is Assistant professor at École de Management Léonard de Vinci (The Leonardo de Vinci Business School), Paris, France. He leads the Consumer Behaviour teaching at Masters level at EMLV, and is a visiting professor both in France and abroad in England, Switzerland and Thaïland.
Content
-
- Chapter - 01: Understanding consumer behaviour in the digital age;
- Chapter - 02: The new era of consumer needs and motivations;
- Chapter - 03: Psychological and social dynamics in consumer behaviour;
- Chapter - 04: The science of digital learning and memory;
- Chapter - 05: Building brand loyalty in the digital age;
- Chapter - 06: The consumer decision making process;
- Chapter - 07: Advancing consumer experiences in the digital world;
- Chapter - 08: The power of online communities and social influence;
- Chapter - 09: Ethical considerations in the consumer landscape;
- Chapter - 10: The future of consumer behaviour in the digital era