Crucial Confrontations: Tools for talking about broken promises, violated expectations, and bad behavior
Tools for talking about broken promises, violated expectations, and bad behavior
Published on 16. September 2004
Book
Paperback/Softback
304 pages
978-0-07-144652-5 (ISBN)
Description
The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behaviourDiscover skills to resolve touchy, controversial, and complex issues at work and at home now available in this follow-up to the internationally popular Crucial Conversations.Includes scripts modelling the best way to deal with confrontations.
More details
Language
English
Place of publication
United States
Publishing group
McGraw-Hill Education - Europe
Dimensions
Height: 229 mm
Width: 152 mm
Thickness: 18 mm
Weight
395 gr
ISBN-13
978-0-07-144652-5 (9780071446525)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
New editions
Kerry Patterson | Joseph Grenny | Ron Mcmillan
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)
Book
06/2013
2nd Edition
McGraw-Hill Professional
€21.50
Article exhausted; check different version
Additional editions
Kerry Patterson | Joseph Grenny | Ron Mcmillan
Crucial Confrontations
Tools for talking about broken promises, violated expectations, and bad behavior
E-Book
08/2004
1st Edition
McGraw-Hill Education
€24.41
Available for download
Persons
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide