Guide to Managerial Communication

I. Communication Strategy
Communicator Strategy
Audience Strategy
Message Strategy
Channel Choice Strategy
Culture Strategy
Strategy Checklist
Guide to the Guide
II. Writing: Composing Efficiently
General Composing Techniques
Special Composing Techniques
III. Writing: Macro Issues
Document Design for "High Skim Value"
Signposts to Show Connection
Effective Paragraphs or Sections
IV. Writing: Micro Issues
Editing for Brevity
Choosing a Style
Writing Checklists
V. Speaking: Verbal Structure
Tell/Sell Presentations
Questions and Answers
Consult/Join Meetings
Other Speaking Situations
VI. Speaking: Visual Aids
Designing the Presentation as a Whole
Designing your Slide Master
Designing Each Individual Slide
Practicing with Visual Aids
VII. Speaking: Nonverbal Skills
Nonverbal Delivery Skills
Nonverbal Listening Skills
Speaking Checklists

Appendix A: Inclusive Language
Appendix B: Grammar and Usage
Appendix C: Punctuation