
The Invisible Game: The Secrets and the Science of Winning Minds and Winning Deals
The Secrets and the Science of Winning Minds and Winning Deals
K Mueller(Author)
Wiley (Publisher)
1st Edition
Published on 24. November 2022
Book
Hardback
272 pages
978-1-394-15298-8 (ISBN)
Description
Use the latest psychological research to your advantage in everyday sales and business transactions
In The Invisible Game: The Science and Secrets of Winning Minds and Deals, neuroscientist Kai-Markus Mueller and sales professional Gabriele Rehbock deliver a hands-on guide to applying the latest behavioural science to everyday business and sales transactions. In plain English, the book unpacks recently discovered phenomena and explains how to use them to your advantage during your next sales interaction. You'll learn to recognize and master "the Invisible Game," the unconscious dynamics that underlie many common business deals.
In the book, the authors show you how to overcome ingrained, counterproductive habits, respond quickly to high-stakes judgment calls, and assertively set the rules of negotiation in your next sales call in a way that benefits you. You'll also find:
Strategies and techniques that offer a lasting edge in negotiations, sales, and other business transactions
Hands-on tactics you can use to improve your business-to-business sales game
Useful pointers drawn from new research on biases and heuristics you can apply for immediate and dramatic results
An essential, step-by-step playbook for sales professionals, The Invisible Game will also earn a place on the bookshelves of entrepreneurs, business owners, and other independent professionals-like lawyers, accountants, freelancers, consultants, and programmers-who regularly sell their services to other businesses.
In The Invisible Game: The Science and Secrets of Winning Minds and Deals, neuroscientist Kai-Markus Mueller and sales professional Gabriele Rehbock deliver a hands-on guide to applying the latest behavioural science to everyday business and sales transactions. In plain English, the book unpacks recently discovered phenomena and explains how to use them to your advantage during your next sales interaction. You'll learn to recognize and master "the Invisible Game," the unconscious dynamics that underlie many common business deals.
In the book, the authors show you how to overcome ingrained, counterproductive habits, respond quickly to high-stakes judgment calls, and assertively set the rules of negotiation in your next sales call in a way that benefits you. You'll also find:
Strategies and techniques that offer a lasting edge in negotiations, sales, and other business transactions
Hands-on tactics you can use to improve your business-to-business sales game
Useful pointers drawn from new research on biases and heuristics you can apply for immediate and dramatic results
An essential, step-by-step playbook for sales professionals, The Invisible Game will also earn a place on the bookshelves of entrepreneurs, business owners, and other independent professionals-like lawyers, accountants, freelancers, consultants, and programmers-who regularly sell their services to other businesses.
More details
Language
English
Place of publication
New York
United States
Target group
Professional and scholarly
Dimensions
Height: 232 mm
Width: 154 mm
Thickness: 24 mm
Weight
548 gr
ISBN-13
978-1-394-15298-8 (9781394152988)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions

Kai-Markus Mueller | Gabriele Rehbock
The Invisible Game
The Secrets and the Science of Winning Minds and Winning Deals
E-Book
11/2022
1st Edition
Wiley-ISTE
€21.99
Available for download

Kai-Markus Mueller | Gabriele Rehbock
The Invisible Game
The Secrets and the Science of Winning Minds and Winning Deals
E-Book
11/2022
1st Edition
Wiley
€21.99
Available for download
Previous edition

Book
12/2021
1st Edition
Wiley
€37.50
Shipment within 15-20 days
Person
KAI-MARKUS MUELLER is a professor of consumer behavior with a research focus on behavioral pricing. He is a neuroscientist by training and is the inventor of the NeuroPricing (TM) concept.
GABRIELE REHBOCK is a multiple award-winning sales expert. As a top executive in the fragrance industry, she carried P&L responsibility for global customer relationships including Colgate-Palmolive, Henkel and Procter & Gamble.
GABRIELE REHBOCK is a multiple award-winning sales expert. As a top executive in the fragrance industry, she carried P&L responsibility for global customer relationships including Colgate-Palmolive, Henkel and Procter & Gamble.
Content
Table of contents
Dedication 6
Introduction: It's never been harder to be a salesperson 7
Part 1: Building Your Situational Awareness 24
Chapter 1: The forces behind the Invisible Game 28
Chapter 2: All sales are won and lost on illusions 40
Chapter 3: Controlling Illusions = Controlling the Deal 46
Chapter 4: Relativity and Anchoring: The illusion of numbers 63
Part 2: Playing Defense and the Power of "No" 74
Chapter 5: Price = Math + Story 79
Chapter 6: Psyched up or psyched out? 84
Chapter 7: Paying the price of "yes" 89
Chapter 8: Overcoming the fear of "no" 100
Chapter 9: Expand your comfort zone 115
Chapter 10: From the Buyer's Playbook: Time, uncertainty, fear, and silence 128
Part 3: Playing Offense and the Powers of Influence 144
Chapter 11: Personal versus paper power: Where's your leverage? 145
Chapter 12: What buyers think and how they make decisions 153
Chapter 13: What is your re-pricing strategy? 168
Chapter 14: Who will you anchor today? 178
Chapter 15: Why equal things aren't always equal 183
Chapter 16: The Power of Free and the Power of Now 190
Chapter 17: To Bundle or Not to Bundle: Is that really the question? 195
Chapter 18: Decoys and the Power of 3205
Chapter 19: The Power of the Next Small Thing 213
Conclusion: Has it really never been harder to be a salesperson? 220
Epilogue: Some final takeaways from Gaby and Kai 223
Acknowledgments 228
About the authors 229
Appendix 230
Dedication 6
Introduction: It's never been harder to be a salesperson 7
Part 1: Building Your Situational Awareness 24
Chapter 1: The forces behind the Invisible Game 28
Chapter 2: All sales are won and lost on illusions 40
Chapter 3: Controlling Illusions = Controlling the Deal 46
Chapter 4: Relativity and Anchoring: The illusion of numbers 63
Part 2: Playing Defense and the Power of "No" 74
Chapter 5: Price = Math + Story 79
Chapter 6: Psyched up or psyched out? 84
Chapter 7: Paying the price of "yes" 89
Chapter 8: Overcoming the fear of "no" 100
Chapter 9: Expand your comfort zone 115
Chapter 10: From the Buyer's Playbook: Time, uncertainty, fear, and silence 128
Part 3: Playing Offense and the Powers of Influence 144
Chapter 11: Personal versus paper power: Where's your leverage? 145
Chapter 12: What buyers think and how they make decisions 153
Chapter 13: What is your re-pricing strategy? 168
Chapter 14: Who will you anchor today? 178
Chapter 15: Why equal things aren't always equal 183
Chapter 16: The Power of Free and the Power of Now 190
Chapter 17: To Bundle or Not to Bundle: Is that really the question? 195
Chapter 18: Decoys and the Power of 3205
Chapter 19: The Power of the Next Small Thing 213
Conclusion: Has it really never been harder to be a salesperson? 220
Epilogue: Some final takeaways from Gaby and Kai 223
Acknowledgments 228
About the authors 229
Appendix 230