Consumer Behavior
A Framework
Published on 3. August 2000
Book
Paperback/Softback
354 pages
978-0-13-016972-3 (ISBN)
Description
For undergraduate and MBA-level courses in consumer behavior.
A slimmed down and thoroughly revised version of Mowen and Minor's Consumer Behavior. Written to provide a concise, yet complete review of consumer behavior. The text contains the material that students need to understand the consumer and to develop managerial strategies to market products.
A slimmed down and thoroughly revised version of Mowen and Minor's Consumer Behavior. Written to provide a concise, yet complete review of consumer behavior. The text contains the material that students need to understand the consumer and to develop managerial strategies to market products.
More details
Language
English
Place of publication
United States
Publishing group
Pearson Education (US)
Target group
Professional and scholarly
Dimensions
Height: 233 mm
Width: 190 mm
Thickness: 13 mm
Weight
563 gr
ISBN-13
978-0-13-016972-3 (9780130169723)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Persons
JOHN C. MOWEN is Regents Professor at Oklahoma State University. John has served as President of the Society for Consumer Psychology and has published over 50 articles in journals including the Journal of Marketing, the Journal of Marketing Research, the Journal of Personality and Social Psychology, the Journal of Consumer Psychology, the Journal of Applied Psychology, and the Journal of Public Policy and Marketing. Active in his community, John helped to found the Mission of Hope Shelter for the Homeless. He is also an avid golfer and an inept but active water gardener.
MICHAEL S. MINOR is Professor of Marketing and International Business and Department Chair at the University of Texas-Pan American. He holds a Ph.D. from Vanderbilt University and did other graduate work at American University, Cornell University, and Oklahoma State University. His research focuses on group influences on consumer behavior, marketing strategy, and international business issues. He has published nearly two dozen articles in journals, including the Journal of International Business Studies, the Journal of Consumer Marketing, International Studies of Management and Organization, and the Journal of Services Marketing. His consulting experience includes work for the United Nations, and he lived in Asia for a number of years.
MICHAEL S. MINOR is Professor of Marketing and International Business and Department Chair at the University of Texas-Pan American. He holds a Ph.D. from Vanderbilt University and did other graduate work at American University, Cornell University, and Oklahoma State University. His research focuses on group influences on consumer behavior, marketing strategy, and international business issues. He has published nearly two dozen articles in journals, including the Journal of International Business Studies, the Journal of Consumer Marketing, International Studies of Management and Organization, and the Journal of Services Marketing. His consulting experience includes work for the United Nations, and he lived in Asia for a number of years.
Content
1. An Introduction to Consumer Behavior.
2. Consumer Behavior and the Marketing Manager.
3. Information Processing I: Perception and Involvement.
4. Information Processing II: Memory and Cognitive Learning.
5. Consumer Motivation.
6. Personality and Psychographics.
7. Belief, Attitude, and Behavior Formation and Change.
8. Persuasive Communications.
9. Consumer Decision Processes.
10. After We Buy: Satisfaction and Loyalty.
11. Situational Influences.
12. Group, Dyadic, and Diffusion Processes.
13. Culture and Popular Culture.
14. Subcultures and Demographics.
15. The International Consumer.
16. The Dark Side of Consumer Behavior.
2. Consumer Behavior and the Marketing Manager.
3. Information Processing I: Perception and Involvement.
4. Information Processing II: Memory and Cognitive Learning.
5. Consumer Motivation.
6. Personality and Psychographics.
7. Belief, Attitude, and Behavior Formation and Change.
8. Persuasive Communications.
9. Consumer Decision Processes.
10. After We Buy: Satisfaction and Loyalty.
11. Situational Influences.
12. Group, Dyadic, and Diffusion Processes.
13. Culture and Popular Culture.
14. Subcultures and Demographics.
15. The International Consumer.
16. The Dark Side of Consumer Behavior.