Class Acts
How Good Manners Create Good Relationships and Good Relationships Create Good Business
Published on 4. July 2005
Book
Paperback/Softback
308 pages
978-1-59077-080-1 (ISBN)
Description
Being a class act in today's complicated business world demands much more than knowing the correct fork to use. Relaxed dress codes, telecommuting, off-site meetings, cell phone calls, emailing, and multicultural situations provide just a few of the potential landmines that can derail any career. Here's the complete guide to handling sticky situations, embarrassing questions, rude encounters, and faux pas with grace and style.
More details
Language
English
Place of publication
New York
United States
Publishing group
Rowman & Littlefield
Product notice
Paperback (trade)
Dimensions
Height: 225 mm
Width: 140 mm
Thickness: 18 mm
Weight
446 gr
ISBN-13
978-1-59077-080-1 (9781590770801)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Mary Mitchell
Class Acts
How Good Manners Create Good Relationships and Good Relationships Create Good Business
E-Book
05/2005
1st Edition
M. Evans & Company
€13.84
Available for download
Person
Mary Mitchell presents training seminars for employees at all levels. She lives in Philadelphia, PA.
Content
Part One: What is a Class Act; Part Two: Learn a Necessary Skill; Part Three: Communicating; Part Four: Life Skills (On and Off the Job); Part Five: Office Opportunities and Minefields; Part Six: Food and Drink; Part Seven: The Class Act is a Gracious Host; Part Eight: The Circle of Life; Part Nine: Difficult Conversations and Faux Pas Rescues; Part Ten: Doing the Right Thing; Index.