
Technical Communication
Mike Markel(Author)
Bedford/Saint Martin's (Publisher)
11th Edition
Published on 29. December 2014
Book
Paperback/Softback
768 pages
978-1-4576-7337-5 (ISBN)
Article exhausted; check for reprint
Description
Instructors know that Mike Markel's Technical Communication will prepare their students for any workplace writing situation. No other text offers such a comprehensive introduction to the field while still delivering practical, effective support for students at every level. The eleventh edition has been thoroughly revised to reframe the work of technical communicators in the context of today's highly collaborative, rapidly evolving digital practices. Fresh, social-media driven sample documents and coverage of the latest tools and technologies ensure that students work with the kinds of processes and products they'll encounter on the job.
More details
Edition
11st ed. 2015
Language
English
Place of publication
New York
United States
Publishing group
Macmillan Learning
Edition type
Revised edition
Illustrations
768 p.
Dimensions
Height: 0 mm
Width: 0 mm
ISBN-13
978-1-4576-7337-5 (9781457673375)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
New editions

Mike Markel
Technical Communication
Book
10/2017
12th Edition
Bedford/Saint Martin's
€101.64
Article exhausted; check for reprint
Previous edition

Mike Markel
Technical Communication
Book
01/2012
10th Edition
St Martin's Press
€78.81
Article exhausted; check for reprint
Content
Contents.- Preface for Instructors.- Introduction for Writers PART 1.- Understanding the Technical Communication Environment.- 1 Introduction to Technical Communication.- What Is Technical Communication?.- The Challenges of Producing Technical Communication.- Characteristics of a Technical Document.- Measures of Excellence in Technical Documents.- Skills and Qualities Shared by Successful Workplace Communicators.- How Communication Skills and Qualities Affect Your Career.- A Look at Three Technical Documents.- Exercises.- Learning Curve: Understanding the Technical Communication Environment [LaunchPad].- Case 1: Using the Measures of Excellence in Evaluating a Resume [LaunchPad].- 2 Understanding Ethical and Legal Considerations.- A Brief Introduction to Ethics.- Your Ethical Obligations.- Obligations to Your Employer.- Obligations to the Public.- Obligations to the Environment.- Your Legal Obligations.- Copyright Law.- Guidelines: Determining Fair Use.- Guidelines: Dealing with Copyright Questions.- Ethics Note: Distinguishing Plagiarism from Acceptable Reuse of Information.- Trademark Law.- Guidelines: Protecting Trademarks.- Contract Law.- Liability Law.- Guidelines: Abiding by Liability Laws.- The Role of Corporate Culture in Ethical and Legal Conduct Understanding Ethical and Legal Issues Related to Social Media.- Guidelines: Using Social Media Ethically and Legally.- Document Analysis Activity: Presenting Guidelines for Using Social Media.- Communicating Ethically Across Cultures.- Communicating with Cultures with Different Ethical Beliefs.- Communicating with Cultures with Different Laws.- Principles for Ethical Communication.- Abide by Relevant Laws.- Abide by the Appropriate Professional Code of Conduct.- Abide by Your Organization's Policy on Social Media.- Take Advantage of Your Employer's Ethics Resources.- Tell the Truth.- Don't Mislead Your Readers.- Use Design to Highlight Important Ethical and Legal Information.- Be Clear.- Avoid Discriminatory Language.- Acknowledge Assistance from Others.- Writer's Checklist.- Exercises.- Learning Curve: Understanding the Technical Communication Environment [LaunchPad].- Case 2: The Ethics of Requiring That Students Subsidize a Plagiarism-Detection Service [LaunchPad] 3 Writing Technical Documents.- Planning.- Analyzing Your Audience.- Analyzing Your Purpose.- Choosing Your Writing Tools.- Tutorial: Cross-Platform Word Processing with Cloud On, Quip, and More [LaunchPad] Generating Ideas About Your Subject.