Technical Communication

PART I: UNDERSTANDING THE TECHNICAL COMMUNICATION ENVIRONMENT Introduction to Technical Communication Understanding Ethical and Legal Considerations Writing Technical Documents Writing Collaboratively PART II: PLANNING THE DOCUMENT Analyzing Your Audience and Purpose Researching Your Subject Organizing Your Information PART III: DEVELOPING AND TESTING THE VERBAL AND VISUAL INFORMATION Communicating Persuasively Writing Coherent Documents Writing Effective Sentences Designing Documents and Web Sites Creating Graphics Reviewing, Evaluating, and Testing Documents and Web Sites PART IV: LEARNING IMPORTANT APPLICATIONS Writing Correspondence Writing Job-Application Materials Writing Proposals Writing Informational Reports Writing Lab Reports Writing Recommendation Reports Writing Definitions, Descriptions, and Instructions Making Oral Presentations Connecting with the Public APPENDIX: Reference Handbook Part A: Skimming Your Sources and Taking Notes Part B: Documenting Your Sources Part C: Editing and Proofreading Your Documents Part D: Guidelines for Multilingual Writers (ESL)