Weathering the Storm
A Crisis Management Guide for Tourism Businesses
Published on 10. April 2007
Book
Paperback/Softback
131 pages
978-1-904744-63-4 (ISBN)
Description
This book presents a simple guide to managing a crises in the travel and tourism industry. Mary Lynch, formerly Chief Executive of the English Tourism Council, examines the impacts of such a crisis - whether it be regional or international - from a practical viewpoint. She then goes on to look at what can be done to minimise those impacts in order to speed recovery.
Reviews / Votes
"Reviews international experience and gives some pointers for forecasting the path of recovery" Caterer & Hotelkeeper "Covers lessons which should have been learned for the future" The Yorkshire Post "...an essential and very readable step towards creating a crisis management programme." Hospitality OnlineMore details
Language
English
Place of publication
Market Harborough
United Kingdom
Publishing group
Troubador Publishing
Illustrations
illus
Dimensions
Height: 215 mm
Width: 140 mm
Thickness: 4 mm
ISBN-13
978-1-904744-63-4 (9781904744634)
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Schweitzer Classification