Breakthrough IT Change Management
How to Get Enduring Change Results
1st Edition
Published on 26. November 2003
Book
Paperback/Softback
336 pages
978-0-7506-7686-1 (ISBN)
Description
This is a *different* book on change management. Using commonsense and practical advice tested in their work with hundreds of organizations, the authors walk the reader through clear guidelines and checklists to implement change that works.
Readers will develop a change management strategy
that starts by diagnosing the current culture and organization, then prepares for change carefully, addresses resistance to change, develops the change strategy, measures results, builds momentum for further change, and prevents deterioration and reversion.
The authors then apply their framework to two areas that are major targets for change management: implementing new technology and systems and implementing successful e-business strategies. Included throughout are real-world examples from a number of industries and government.
Readers will develop a change management strategy
that starts by diagnosing the current culture and organization, then prepares for change carefully, addresses resistance to change, develops the change strategy, measures results, builds momentum for further change, and prevents deterioration and reversion.
The authors then apply their framework to two areas that are major targets for change management: implementing new technology and systems and implementing successful e-business strategies. Included throughout are real-world examples from a number of industries and government.
More details
Language
English
Place of publication
Oxford
United Kingdom
Publishing group
Taylor & Francis Ltd
Target group
Professional and scholarly
Professional Practice & Development
Dimensions
Height: 234 mm
Width: 156 mm
Thickness: 18 mm
Weight
515 gr
ISBN-13
978-0-7506-7686-1 (9780750676861)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Book
07/2017
1st Edition
Routledge
€282.73
Shipment within 10-20 days
Bennet Lientz | Kathryn Rea
Breakthrough IT Change Management
E-Book
02/2004
1st Edition
Routledge
€86.99
Available for download
Bennet Lientz | Kathryn Rea
Breakthrough IT Change Management
E-Book
02/2004
1st Edition
Routledge
€86.99
Available for download
Persons
Bennet Lientz has taught and consulted on project management for the past 28 years to more than 5000 people. He developed the concept of the management critical path, acted as project manager of the Internet, and turned around 10 failing projects. This Second Edition is Lientz' seventh book; he has also written more than 25 articles in various areas of project management. Kathryn P. Rea is president and founder of The Consulting Edge, Inc., which was established in 1984. The firm specializes in E-Business, process improvement, project management, and financial consulting. Rea has managed more than 65 major technology-related projects internationally. She has advised on and carried out projects in government, engergy, banking and finance, distribution, trading, retailing, transportation, mining, manufacturing, and utilities. She is the author of eight books and more than 20 articles in various areas of information systems and analysis.
Content
Part 1 Select Your Change Management Strategy and Approach; Chapter 1 Introduction; Chapter 2 Dynamics of Change and Work; Chapter 3 Politics and the Resistance to Change; Chapter 4 Develop Your Change Goals and Strategy; Chapter 5 Prepare Your Change Management Framework; Part 2 Get Ready for Change; Chapter 6 Determine Activities for Change; Chapter 7 Collect Information on Today's Work; Chapter 8 Define Your Long-Term Solution and Quick Hits; Chapter 9 Develop Your Change Implementation Strategy; Chapter 10 Plan Ahead for Change; Part 3 Implement Change; Chapter 11 Get Quick Hit Results; Chapter 12 Carry Out Major Change; Chapter 13 Measure Results and Generate Enthusiasm and Support; Chapter 14 Prevent Deterioration and Expand the Change Effort; Part 4 Address Specific Situations and Issues; Chapter 15 Implement New Technology and Systems; Chapter 16 Achieve Success in E-Business; Chapter 17 Common Issues in Change Management;