Telephony Book
Understanding Telephone Systems and Services
3rd Edition
Published on 1. May 1999
Book
Paperback/Softback
320 pages
978-1-57820-035-1 (ISBN)
Description
Covers the basics of telephone systems and services, which are presented in a way that the average non-technical businessperson can understand. Jane Laino focuses on the functional and practical side of telephony rather than on the technical minutiae that most people don't need to know.
More details
Edition
3rd Revised edition
Language
English
Place of publication
New York
United States
Target group
Professional and scholarly
Edition type
Revised edition
Dimensions
Height: 229 mm
Width: 152 mm
ISBN-13
978-1-57820-035-1 (9781578200351)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Content
A perspective on purchasing and managing phone systems; the telephone; the telecommunications industry; telephone systems - PBX and Key; automatic call distribution system (ACD); voice mail and automated attendant; call accounting and facilities management systems; cable; outside lines and transmission; interactive voice response; computer telephony.