Presenting Service
Published on 15. September 1996
Book
Paperback/Softback
208 pages
978-0-471-41317-2 (ISBN)
Description
Serving people is difficult and demanding work, but the rewards outweigh the challenges. Education, training, and a professional attitude are the ingredients needed to harvest those rewards. This comprehensive book educates servers, supervisors, and managers in the techniques and demeanor of professional service.
More details
Language
English
Place of publication
New York
United States
Publishing group
John Wiley and Sons Ltd
Target group
Professional and scholarly
Illustrations
glossary
Dimensions
Height: 230 mm
Width: 150 mm
Weight
680 gr
ISBN-13
978-0-471-41317-2 (9780471413172)
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Schweitzer Classification