A Guide to Service Desk Concepts
Service Desk and the It Infrastructure Library
3rd Edition
Published on 1. March 2009
Book
Paperback/Softback
396 pages
978-0-324-78506-7 (ISBN)
More details
Edition
3rd ed.
Language
English
Place of publication
Mason, OH
United States
Publishing group
Cengage Learning, Inc
Product notice
Paperback (trade)
Unsewn / adhesive bound
Illustrations
Figures; Tables, black and white; Illustrations, black and white
Dimensions
Height: 229 mm
Width: 188 mm
Thickness: 15 mm
Weight
635 gr
ISBN-13
978-0-324-78506-7 (9780324785067)
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Schweitzer Classification