PMP Project Management Professional Review Guide

Introduction xix
Chapter 1 Project Foundation 1
Defining a Project 2
Project Characteristics 3
Operations 3
Progressive Elaboration 4
Stakeholders 4
Defining Project Management 6
Project Management 6
Programs 7
Portfolios 7
Project Management Office 8
Identifying Project Management Skills 9
Understanding Organizational Structures 11
Functional Organizations 12
Projectized Organizations 12
Matrix Organizations 13
Understanding the Project Environment 15
Understanding Project Life Cycles and Project Management Processes 16
Project Phases and Project Life Cycles 17
Project Management Process Groups 18
Plan-Do-Check-Act Cycle 22
Recognizing Professional and Social Responsibility 23
PMI(r) Core Values 24
Advancing the Industry 33
Review Questions 36
Chapter 2 Initiating the Project 39
Understanding the Project Management Knowledge Areas 40
Project Integration Management 41
Project Scope Management 43
Project Time Management 44
Project Cost Management 45
Project Quality Management 47
Project Human Resource Management 48
Project Communications Management 49
Project Risk Management 50
Project Procurement Management 51
Project Stakeholder Management 52
Performing a Project Assessment 54
Initiating a Project 54
Selecting a Project 55
Defining the High-Level Project Scope 61
Identifying High-Level Risks, Assumptions, and Constraints 61
Developing the Project Charter 62
Inputs of the Develop Project Charter Process 63
Tools and Techniques of the Develop Project Charter Process 64
Outputs of the Develop Project Charter Process 65
Obtaining Project Charter Approval 66
Performing Key Shareholder Analysis 67
Inputs of the Identify Stakeholders Process 68
Tools and Techniques of the Identify Stakeholders Process 68
Outputs of the Identify Stakeholders Process 69
Bringing the Processes Together 70
Review Questions 73
Chapter 3 Planning the Project 77
Developing a Scope Management Plan 79
Understand Project Scope Management 79
Plan Scope Management 80
Requirements Management Plan 82
Collect Requirements 82
Define Scope 88
Create WBS 92
Developing a Project Schedule 98
Understand Plan Schedule Management 99
Define Activities 101
Sequence Activities 103
Estimate Activity Resources 108
Estimate Activity Durations 112
Develop Schedule 117
Developing a Cost Management Plan 129
Understand the Cost Management Plan 130
Plan Cost Management 130
Estimate Costs 132
Determine Budget 137
Developing a Quality Management Plan 142
Inputs of Plan Quality Management 143
Tools and Techniques of Plan Quality Management 144
Outputs of Plan Quality Management 148
Developing a Human Resource Management Plan 150
Inputs of Plan Human Resource Management 151
Tools and Techniques of Plan Human Resource Management 152
Outputs of Plan Human Resource Management 154
Developing a Communications Management Plan 156
Inputs of Plan Communications Management 157
Tools and Techniques of Plan Communications Management 157
Outputs of Plan Communications Management 161
Developing a Procurement Management Plan 162
Inputs of Plan Procurement Management 163
Tools and Techniques of Plan Procurement Management 166
Outputs of Plan Procurement Management 166
Developing a Change Management Plan 170
Developing a Risk Management Plan 170
Plan Risk Management 171
Identify Risks 175
Perform Qualitative Risk Analysis 180
Perform Quantitative Risk Analysis 185
Plan Risk Responses 190
Developing a Stakeholder Management Plan 195
Inputs of Plan Stakeholder Management 195
Tools and Techniques of Plan Stakeholder Management 196
Outputs of Plan Stakeholder Management 197
Obtaining Project Management Plan Approval 198
Inputs of Develop Project Management Plan 199
Tools and Techniques of Develop Project Management Plan 200
Output of Develop Project Management Plan 200
Conducting a Kickoff Meeting 203
Meeting Topics 203
Bringing the Processes Together 204
Project Scope Management Knowledge Area Review 206
Project Time Management Knowledge Area Review 207
Project Cost Management Knowledge Area Review 207
Project Quality Management Knowledge Area Review 208
Project Human Resource Management Knowledge Area Review 208
Project Communications Management Knowledge Area Review 208
Project Risk Management Knowledge Area Review 210
Project Procurement Management Knowledge Area Review 210
Project Stakeholder Management Knowledge Area Review 211
Review Questions 213
Chapter 4 Executing the Project 217
Obtaining and Managing Resources 218
Acquire Project Team 218
Conduct Procurements 221
Maximizing Team Performance 227
Develop Project Team 227
Manage Project Team 235
Executing the Project Management Plan 240
Direct and Manage Project Work 241
Manage Communications 245
Manage Stakeholder Engagement 248
Implementing Approved Changes 251
Implementing the Quality Management Plan 251
Inputs of Perform Quality Assurance 252
Tools and Techniques of Perform Quality Assurance 253
Outputs of Perform Quality Assurance 254
Implementing the Risk Management Plan 255
Bringing the Processes Together 256
Project Integration Management Knowledge Area Review 257
Project Quality Management Knowledge Area Review 257
Project Human Resource Management Knowledge
Area Review 258
Project Communications Management Knowledge Area Review 259
Project Procurement Management Knowledge Area Review 260
Project Stakeholder Management Knowledge Area Review 260
Review Questions 262
Chapter 5 Monitoring and Controlling the Project 267
Measuring Project Performance 268
Monitor and Control Project Work 268
Control Procurements 272
Managing Changes to the Project Scope, Schedule, and Costs 277
Validate Scope 277
Control Scope 279
Control Schedule 281
Control Costs 285
Ensuring Adherence to Quality Standards 294
Control Quality 294
Updating the Risk Register 302
Control Risks 302
Assessing Corrective Actions 305
Perform Integrated Change Control 305
Communicating Project Status 311
Control Communications 311
Controlling Stakeholder Engagement 314
Control Stakeholder Engagement 314
Bringing the Processes Together 317
Project Integration Management Knowledge Area Review 318
Project Scope Management Knowledge Area Review 319
Project Time Management Knowledge Area Review 319
Project Cost Management Knowledge Area Review 320
Project Quality Management Knowledge Area Review 321
Project Communications Management Knowledge Area Review 322
Project Risk Management Knowledge Area Review 323
Project Procurement Management Knowledge Area Review 324
Project Stakeholder Management Knowledge Area Review 324
Review Questions 326
Chapter 6 Closing the Project 331
Obtaining Final Acceptance 332
Close Project or Phase 333
Close Procurements 335
Transferring Ownership 337
Obtaining Financial, Legal, and Administrative Closure 337
Formal Project Endings 338
Trends 338
Administrative Closure 339
Distributing the Final Project Report 340
Collating Lessons Learned 341
Archiving Project Documents 341
Measuring Customer Satisfaction 342
Bringing the Processes Together 343
Project Integration Management Knowledge Area Review 344
Project Procurement Management Knowledge Area Review 344
Review Questions 346
Appendix Answers to Review Questions 349
Index 361