Bridging Differences
Effective Intergroup Communication
1st Edition
Published on 18. April 1991
Book
Paperback/Softback
184 pages
978-0-8039-3331-6 (ISBN)
Description
Language fluency is only one step involved in increasing our understanding of people different from ourselves. We must also learn the rules and norms that guide others' behaviour if we are to avoid misunderstandings.
This volume proposes the existence of a common process underlying communication between people from different groups and between people from the same group. Gudykunst emphasizes practical applications enabling readers to improve their communication skills and includes self-assessment questionnaires.
This volume proposes the existence of a common process underlying communication between people from different groups and between people from the same group. Gudykunst emphasizes practical applications enabling readers to improve their communication skills and includes self-assessment questionnaires.
More details
Series
Language
English
Place of publication
Thousand Oaks
United States
Target group
Professional and scholarly
Weight
301 gr
ISBN-13
978-0-8039-3331-6 (9780803933316)
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Schweitzer Classification
Other editions
New editions
Book
04/1994
2nd Edition
SAGE Publications Inc
€36.08
Article exhausted; check for reprint
Person
William B. Gudykunst (Ph.D., Minnesota, 1977) is Professor of Speech Communication at the College of Communications, California State University, Fullerton. Bill has written and edited numerous works for SAGE, including the Handbook of Intercultural and International Communication, 2/e, and Bridging Differences: Effective Intergroup Communication, 3/e as well as the best-selling introductory undergraduate texts Building Bridges: Interpersonal Skills for a Changing World (Houghton Mifflin) and Communicating with Strangers: An Approach to Intercultural Communication, 3/e (McGraw-Hill). He is extremely well known in the discipline and is one of its most prolific writers/scholars in the areas of intercultural communication and human communication theory.
Content
Communicating with Strangers
Understanding Cultural Differences
Understanding Group Differences
Having Expectations for Strangers
Attributing Meaning to Strangers' Behavior
Exchanging Messages with Strangers
Being Perceived as Competent Communicators
Managing Conflict with Strangers
Developing Relationships with Strangers
Building Community with Strangers
Understanding Cultural Differences
Understanding Group Differences
Having Expectations for Strangers
Attributing Meaning to Strangers' Behavior
Exchanging Messages with Strangers
Being Perceived as Competent Communicators
Managing Conflict with Strangers
Developing Relationships with Strangers
Building Community with Strangers