SAP SuccessFactors
An Introduction
3rd Edition
Will be published approx. on 28. October 2019
Book
Hardback
743 pages
978-1-4932-1818-9 (ISBN)
Description
Take a tour of the SAP SuccessFactors suite! Discover what SAP offers for cloud HR: personnel administration, payroll, recruiting, onboarding, learning, workforce analytics, and more. Learn about integration tools that connect your system to SAP ERP HCM and SAP S/4HANA. Consult expert tips for your implementation, and see how SAP SuccessFactors can improve your HR operations!
In this book, you'll learn about:
a. The Processes
Explore the HR processes covered by SAP SuccessFactors. From core HR administration to the complete hire-to-retire process, see how each SAP SuccessFactors module improves your HR workflow.
b. The Platform
See the big picture of SAP SuccessFactors' cloud architecture. Then, zoom in on features offered by the platform: employee profiles, the org chart, the extension center, and beyond.
c. The Admin Center
Learn how to manage your team with SAP SuccessFactors. Control user permissions using the Admin Center, manage picklists, master the instance synchronization tool, and more.
Highlights include:
1) Employee Central
2) Payroll
3) Performance and Goals
4) Compensation
5) Recruiting
6) Onboarding
7) Learning
8) Succession and development
9) Workforce planning and analytics
10) Implementation
11) Integration
More details
Other editions
Previous edition
Book
03/2015
2nd Edition
SAP PRESS
€69.95
Article not available at the moment
Persons
Author
Amy Grubb is a principal consultant and solution architect for human capital management (HCM) processes and technologies, a conference speaker, and a published author. She has consulted in the SAP SuccessFactors space for more than 12 years, and holds three professional certifications.
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Luke Marson is an HR transformation leader and globally recognized expert in SAP SuccessFactors human experience management suite solutions. Luke is the author of several SAP PRESS books and hundreds of blogs and articles on SAP SuccessFactors solutions, as well as an author and speaker on a wide range of HR technology topics. He is part of the SAP SuccessFactors Influencer program and works closely with SAP on various initiatives.
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Content
... Foreword ... 23
... Preface ... 25
... Objective of This Book ... 25
... Target Audience ... 26
... New and Changed in This Edition ... 26
... How to Read This Book ... 27
... How This Book Is Organized ... 27
1 ... Introduction ... 31
1.1 ... History of SAP SuccessFactors ... 32
1.2 ... SAP SuccessFactors HCM Suite ... 33
1.3 ... Deployment Models ... 50
1.4 ... Core Cloud System Concepts ... 51
1.5 ... Summary ... 54
2 ... Implementation ... 55
2.1 ... Implementation Considerations ... 55
2.2 ... Project Team Structure ... 65
2.3 ... Project Methodology ... 69
2.4 ... Project Delivery ... 78
2.5 ... Summary ... 79
3 ... Platform ... 81
3.1 ... Platform Basics ... 81
3.2 ... Technical Architecture ... 83
3.3 ... Security ... 87
3.4 ... Admin Center ... 89
3.5 ... Picklists ... 90
3.6 ... Upgrade Center ... 91
3.7 ... Release Center ... 91
3.8 ... User Interface ... 91
3.9 ... Home Page ... 98
3.10 ... User Data File ... 101
3.11 ... Employee Profile ... 105
3.12 ... Company Info ... 117
3.13 ... Talent Card ... 123
3.14 ... Insights ... 124
3.15 ... Presentations ... 125
3.16 ... Job Profile Builder ... 131
3.17 ... Diversity and Inclusion ... 138
3.18 ... Extensibility ... 140
3.19 ... Summary ... 159
4 ... Employee Central ... 161
4.1 ... Employee Central Basics ... 162
4.2 ... Hiring and Firing ... 172
4.3 ... Data Access and Maintenance ... 178
4.4 ... Benefits ... 188
4.5 ... Time Management ... 192
4.6 ... Global Assignment ... 198
4.7 ... Concurrent Employment ... 203
4.8 ... Contingent Workforce Management ... 206
4.9 ... Administration ... 210
4.10 ... Reporting ... 214
4.11 ... Implementation Tips ... 215
4.12 ... Summary ... 217
5 ... Employee Central Payroll ... 219
5.1 ... Employee Central Payroll Basics ... 219
5.2 ... Pre-Payroll ... 222
5.3 ... Payroll ... 222
5.4 ... Post-Payroll ... 224
5.5 ... Payroll Maintenance ... 225
5.6 ... Self-Service Access ... 227
5.7 ... Implementation Tips ... 230
5.8 ... Summary ... 233
6 ... Performance and Goals ... 235
6.1 ... Performance and Goal Management Basics ... 236
6.2 ... Goal Setting and Maintenance ... 238
6.3 ... Evaluating Performance ... 247
6.4 ... Calibration ... 255
6.5 ... Implementation Tips ... 256
6.6 ... Summary ... 257
7 ... Compensation ... 259
7.1 ... Compensation Basics ... 260
7.2 ... Compensation Forms ... 276
7.3 ... Compensation Planning ... 282
7.4 ... Promotions ... 285
7.5 ... Executive Review ... 287
7.6 ... Reward Statements ... 288
7.7 ... Publishing to Employee Central ... 289
7.8 ... Spot Awards ... 291
7.9 ... Reporting ... 294
7.10 ... Implementation Tips ... 295
7.11 ... Summary ... 295
8 ... Recruiting ... 297
8.1 ... Recruiting Basics ... 298
8.2 ... Requisition Creation and Approval ... 304
8.3 ... Job Posting and Sourcing ... 307
8.4 ... Candidate Experience ... 311
8.5 ... Candidate Selection Management ... 318
8.6 ... Offer Management ... 323
8.7 ... Hiring and Onboarding ... 327
8.8 ... Employee Referral ... 328
8.9 ... Implementation Tips ... 328
8.10 ... Summary ... 330
9 ... Onboarding ... 331
9.1 ... Onboarding Basics ... 332
9.2 ... Onboarding Process ... 334
9.3 ... Crossboarding ... 340
9.4 ... Offboarding ... 341
9.5 ... Integration with Recruiting and Employee Central ... 343
9.6 ... Implementation Tips ... 354
9.7 ... Summary ... 356
10 ... Learning ... 357
10.1 ... Learning Basics ... 358
10.2 ... Multiple Interfaces ... 359
10.3 ... Item Management ... 372
10.4 ... Curriculum and Program Management ... 382
10.5 ... Evaluation and Assessment ... 384
10.6 ... Implementation Tips ... 387
10.7 ... Summary ... 387
11 ... Succession and Development ... 389
11.1 ... Succession and Development Basics ... 389
11.2 ... Succession Planning Data ... 391
11.3 ... Nominating Successors ... 407
11.4 ... Ongoing Development ... 409
11.5 ... Implementation Tips ... 420
11.6 ... Summary ... 421
12 ... Workforce Analytics ... 423
12.1 ... Workforce Analytics Basics ... 423
12.2 ... Benchmarking ... 438
12.3 ... Reporting and Analytics ... 442
12.4 ... Implementation Tips ... 456
12.5 ... Summary ... 458
13 ... Workforce Planning ... 459
13.1 ... Workforce Planning Basics ... 460
13.2 ... Preparing for Workforce Planning ... 464
13.3 ... Forecasting ... 477
13.4 ... Implementation Tips ... 492
13.5 ... Summary ... 493
14 ... Qualtrics ... 495
14.1 ... Experience Management Basics ... 495
14.2 ... Survey Types ... 499
14.3 ... Survey Processes ... 502
14.4 ... Implementation Tips ... 513
14.5 ... Summary ... 515
15 ... SAP SuccessFactors Mobile ... 517
15.1 ... Mobile Basics ... 518
15.2 ... Platform ... 524
15.3 ... Employee Central ... 530
15.4 ... Employee Central Payroll ... 534
15.5 ... Employee Central Service Center ... 535
15.6 ... Performance and Goals ... 535
15.7 ... Compensation ... 540
15.8 ... Learning ... 541
15.9 ... Recruiting ... 544
15.10 ... Onboarding ... 545
15.11 ... Succession and Development ... 546
15.12 ... Workforce Analytics ... 547
15.13 ... SAP Jam ... 547
15.14 ... Summary ... 550
16 ... Integration with SAP and Third-Party Systems ... 551
16.1 ... Integration Strategy ... 552
16.2 ... Integration Technologies ... 555
16.3 ... Employee Central and Cloud Hybrid Integrations ... 566
16.4 ... Talent Hybrid Integration Packages ... 582
16.5 ... Other Packaged Integrations ... 624
16.6 ... Application Programming Interfaces ... 625
16.7 ... Other Integration Content ... 627
16.8 ... Summary ... 630
17 ... Administration ... 631
17.1 ... System Configuration and Administration ... 632
17.2 ... Admin Center ... 633
17.3 ... Upgrade Center ... 637
17.4 ... Release Center ... 639
17.5 ... Role-Based Permissions ... 640
17.6 ... User Management ... 652
17.7 ... Password Management ... 654
17.8 ... Email Notifications ... 656
17.9 ... Picklist Management ... 658
17.10 ... Data Protection and Privacy ... 661
17.11 ... Instance Management ... 673
17.12 ... Managing Provisioning Access ... 681
17.13 ... Managing Support Access ... 682
17.14 ... Managing Business Configuration ... 682
17.15 ... Monitoring Execution of Business Rules ... 684
17.16 ... Managing Documents ... 686
17.17 ... Reporting ... 688
17.18 ... Summary ... 692
A ... Further Resources ... 693
A.1 ... Resources for Customers and Partners ... 693
A.2 ... Resources for Partners ... 705
A.3 ... Implementation Resources ... 710
A.4 ... Social Media ... 713
A.5 ... Publications ... 714
A.6 ... Conferences ... 715
A.7 ... User Groups ... 715
B ... The Authors ... 717
... Contributors ... 718
... Index ... 721
... Preface ... 25
... Objective of This Book ... 25
... Target Audience ... 26
... New and Changed in This Edition ... 26
... How to Read This Book ... 27
... How This Book Is Organized ... 27
1 ... Introduction ... 31
1.1 ... History of SAP SuccessFactors ... 32
1.2 ... SAP SuccessFactors HCM Suite ... 33
1.3 ... Deployment Models ... 50
1.4 ... Core Cloud System Concepts ... 51
1.5 ... Summary ... 54
2 ... Implementation ... 55
2.1 ... Implementation Considerations ... 55
2.2 ... Project Team Structure ... 65
2.3 ... Project Methodology ... 69
2.4 ... Project Delivery ... 78
2.5 ... Summary ... 79
3 ... Platform ... 81
3.1 ... Platform Basics ... 81
3.2 ... Technical Architecture ... 83
3.3 ... Security ... 87
3.4 ... Admin Center ... 89
3.5 ... Picklists ... 90
3.6 ... Upgrade Center ... 91
3.7 ... Release Center ... 91
3.8 ... User Interface ... 91
3.9 ... Home Page ... 98
3.10 ... User Data File ... 101
3.11 ... Employee Profile ... 105
3.12 ... Company Info ... 117
3.13 ... Talent Card ... 123
3.14 ... Insights ... 124
3.15 ... Presentations ... 125
3.16 ... Job Profile Builder ... 131
3.17 ... Diversity and Inclusion ... 138
3.18 ... Extensibility ... 140
3.19 ... Summary ... 159
4 ... Employee Central ... 161
4.1 ... Employee Central Basics ... 162
4.2 ... Hiring and Firing ... 172
4.3 ... Data Access and Maintenance ... 178
4.4 ... Benefits ... 188
4.5 ... Time Management ... 192
4.6 ... Global Assignment ... 198
4.7 ... Concurrent Employment ... 203
4.8 ... Contingent Workforce Management ... 206
4.9 ... Administration ... 210
4.10 ... Reporting ... 214
4.11 ... Implementation Tips ... 215
4.12 ... Summary ... 217
5 ... Employee Central Payroll ... 219
5.1 ... Employee Central Payroll Basics ... 219
5.2 ... Pre-Payroll ... 222
5.3 ... Payroll ... 222
5.4 ... Post-Payroll ... 224
5.5 ... Payroll Maintenance ... 225
5.6 ... Self-Service Access ... 227
5.7 ... Implementation Tips ... 230
5.8 ... Summary ... 233
6 ... Performance and Goals ... 235
6.1 ... Performance and Goal Management Basics ... 236
6.2 ... Goal Setting and Maintenance ... 238
6.3 ... Evaluating Performance ... 247
6.4 ... Calibration ... 255
6.5 ... Implementation Tips ... 256
6.6 ... Summary ... 257
7 ... Compensation ... 259
7.1 ... Compensation Basics ... 260
7.2 ... Compensation Forms ... 276
7.3 ... Compensation Planning ... 282
7.4 ... Promotions ... 285
7.5 ... Executive Review ... 287
7.6 ... Reward Statements ... 288
7.7 ... Publishing to Employee Central ... 289
7.8 ... Spot Awards ... 291
7.9 ... Reporting ... 294
7.10 ... Implementation Tips ... 295
7.11 ... Summary ... 295
8 ... Recruiting ... 297
8.1 ... Recruiting Basics ... 298
8.2 ... Requisition Creation and Approval ... 304
8.3 ... Job Posting and Sourcing ... 307
8.4 ... Candidate Experience ... 311
8.5 ... Candidate Selection Management ... 318
8.6 ... Offer Management ... 323
8.7 ... Hiring and Onboarding ... 327
8.8 ... Employee Referral ... 328
8.9 ... Implementation Tips ... 328
8.10 ... Summary ... 330
9 ... Onboarding ... 331
9.1 ... Onboarding Basics ... 332
9.2 ... Onboarding Process ... 334
9.3 ... Crossboarding ... 340
9.4 ... Offboarding ... 341
9.5 ... Integration with Recruiting and Employee Central ... 343
9.6 ... Implementation Tips ... 354
9.7 ... Summary ... 356
10 ... Learning ... 357
10.1 ... Learning Basics ... 358
10.2 ... Multiple Interfaces ... 359
10.3 ... Item Management ... 372
10.4 ... Curriculum and Program Management ... 382
10.5 ... Evaluation and Assessment ... 384
10.6 ... Implementation Tips ... 387
10.7 ... Summary ... 387
11 ... Succession and Development ... 389
11.1 ... Succession and Development Basics ... 389
11.2 ... Succession Planning Data ... 391
11.3 ... Nominating Successors ... 407
11.4 ... Ongoing Development ... 409
11.5 ... Implementation Tips ... 420
11.6 ... Summary ... 421
12 ... Workforce Analytics ... 423
12.1 ... Workforce Analytics Basics ... 423
12.2 ... Benchmarking ... 438
12.3 ... Reporting and Analytics ... 442
12.4 ... Implementation Tips ... 456
12.5 ... Summary ... 458
13 ... Workforce Planning ... 459
13.1 ... Workforce Planning Basics ... 460
13.2 ... Preparing for Workforce Planning ... 464
13.3 ... Forecasting ... 477
13.4 ... Implementation Tips ... 492
13.5 ... Summary ... 493
14 ... Qualtrics ... 495
14.1 ... Experience Management Basics ... 495
14.2 ... Survey Types ... 499
14.3 ... Survey Processes ... 502
14.4 ... Implementation Tips ... 513
14.5 ... Summary ... 515
15 ... SAP SuccessFactors Mobile ... 517
15.1 ... Mobile Basics ... 518
15.2 ... Platform ... 524
15.3 ... Employee Central ... 530
15.4 ... Employee Central Payroll ... 534
15.5 ... Employee Central Service Center ... 535
15.6 ... Performance and Goals ... 535
15.7 ... Compensation ... 540
15.8 ... Learning ... 541
15.9 ... Recruiting ... 544
15.10 ... Onboarding ... 545
15.11 ... Succession and Development ... 546
15.12 ... Workforce Analytics ... 547
15.13 ... SAP Jam ... 547
15.14 ... Summary ... 550
16 ... Integration with SAP and Third-Party Systems ... 551
16.1 ... Integration Strategy ... 552
16.2 ... Integration Technologies ... 555
16.3 ... Employee Central and Cloud Hybrid Integrations ... 566
16.4 ... Talent Hybrid Integration Packages ... 582
16.5 ... Other Packaged Integrations ... 624
16.6 ... Application Programming Interfaces ... 625
16.7 ... Other Integration Content ... 627
16.8 ... Summary ... 630
17 ... Administration ... 631
17.1 ... System Configuration and Administration ... 632
17.2 ... Admin Center ... 633
17.3 ... Upgrade Center ... 637
17.4 ... Release Center ... 639
17.5 ... Role-Based Permissions ... 640
17.6 ... User Management ... 652
17.7 ... Password Management ... 654
17.8 ... Email Notifications ... 656
17.9 ... Picklist Management ... 658
17.10 ... Data Protection and Privacy ... 661
17.11 ... Instance Management ... 673
17.12 ... Managing Provisioning Access ... 681
17.13 ... Managing Support Access ... 682
17.14 ... Managing Business Configuration ... 682
17.15 ... Monitoring Execution of Business Rules ... 684
17.16 ... Managing Documents ... 686
17.17 ... Reporting ... 688
17.18 ... Summary ... 692
A ... Further Resources ... 693
A.1 ... Resources for Customers and Partners ... 693
A.2 ... Resources for Partners ... 705
A.3 ... Implementation Resources ... 710
A.4 ... Social Media ... 713
A.5 ... Publications ... 714
A.6 ... Conferences ... 715
A.7 ... User Groups ... 715
B ... The Authors ... 717
... Contributors ... 718
... Index ... 721