The Complete Guide to Mergers and Acquisitions

Preface. The Authors. Integration: The Real Deal--Why Deals Are Done--Integration: An Experience--Driven Skill Set--The Watson Wyatt Deal--Flow Model. Integration Begins with Due Diligence--Redefining the Process of Due Diligence--Due Diligence and Integration Risk Factors--Due Diligence and Organizational Culture--Due Diligence and Human Capital--Coordinating HR into the Due Diligence Process. Welcome to the Big Leagues of Change Management--Organizational Dynamics Created By Mergers and Acquisitions--Concepts of Change Management. The Merger Integration Work Streams Model--The Merger Integration Work Streams Model--Deploying the Model. Organizing and Involving Integration Task Forces--Establishing the Integration Infrastructure--Launching the Planning Process--Managing the Integration Process. Tell It Like It Is: Honest Communication--The Johari Window--Communication Models for a Merger--Knowledge Before New Skills. Don't Let Them Jump Ship: Retaining Your Key People--Indetifying Key People--Understanding What Motivates People--Developing and Executing an Action Plan. Setting the Organization Cures Many Ills: Structure and Staffing Decisions--Common Problems--Ten Principles--Fair Processes--Staffing Process Models. Keeping Track of Success: Merger Measurements Systems--Integration Measures--Operational Measures--Process and Cultural Measures--Financial Measures. "But They're So Different": Cultural Integration--Defining Organizational Culture--Discovering, Inventing, and Delivering Cultural Integration--Answering Key Questions--Sticking to the Implementation Plan--Contituous Management of Cultural Integration. Putting It All Together: Human Capital Integration and the Human Resources Function--The "Making Strategy Work" Function--The Competitive Advantage Model--Case Studies in Human--Capital--Related Integration. Keys ot M&A Success--RecommAndations for Success--Developing a Sustained M&A Capability--Avoiding "Killer" Phrases.