
Sport Consumer Behaviour
Marketing Strategies
Routledge (Publisher)
1st Edition
Published on 18. July 2016
Book
Paperback/Softback
344 pages
978-1-138-91249-6 (ISBN)
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Description
All successful marketing strategies in sport or events must take into account the complex behaviour of consumers. This book offers a complete introduction to consumer behaviour in sport and events, combining theory and cutting-edge research with practical guidance and advice to enable students and industry professionals to become more effective practitioners. Written by three of the world's leading sports marketing academics, it covers a wide range of areas including:
social media and digital marketing
the segmentation of the sport consumer market
service quality and customer satisfaction
sport consumer personalities and attitudes
the external and environmental factors that influence sport consumer behaviour.
These chapters are followed by a selection of international case studies on topics such as female sport fans, college sports, marathons and community engagement. The book's companion website also provides additional resources exclusively for instructors and students, including test banks, slides and useful web links.
As the only up-to-date textbook to focus on consumer behaviour in sport and events, Sport Consumer Behaviour: Marketing Strategies offers a truly global perspective on this rapidly-growing subject. This book is an invaluable resource for anyone involved in the sport and events industries, from students and academics to professional marketers.
social media and digital marketing
the segmentation of the sport consumer market
service quality and customer satisfaction
sport consumer personalities and attitudes
the external and environmental factors that influence sport consumer behaviour.
These chapters are followed by a selection of international case studies on topics such as female sport fans, college sports, marathons and community engagement. The book's companion website also provides additional resources exclusively for instructors and students, including test banks, slides and useful web links.
As the only up-to-date textbook to focus on consumer behaviour in sport and events, Sport Consumer Behaviour: Marketing Strategies offers a truly global perspective on this rapidly-growing subject. This book is an invaluable resource for anyone involved in the sport and events industries, from students and academics to professional marketers.
More details
Language
English
Place of publication
London
United Kingdom
Publishing group
Taylor & Francis Ltd
Target group
College/higher education
Professional and scholarly
Illustrations
126 b/w images, 73 tables and 53 line drawings
Dimensions
Height: 246 mm
Width: 174 mm
Weight
566 gr
ISBN-13
978-1-138-91249-6 (9781138912496)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
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08/2022
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Routledge
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07/2016
1st Edition
Routledge
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Persons
Daniel C. Funk is a Professor and Washburn Senior Research Fellow in the Department of Sport and Recreation Management within the School of Sport, Tourism and Hospitality Management at Temple University, USA. His research examines sport consumer experience through the investigation of internal and external factors that shape attitudes and behaviour in related industry sectors. He has been recognized as a Research Fellow for the Sport Marketing Association and the North American Society for Sport Management. Dr Funk has published articles and chapters in a variety of academic journals and textbooks and served as Editor for Sport Marketing Quarterly.
Kostas Alexandris is an Associate Professor at Aristotle University of Thessaloniki, Greece. He earned his PhD from the University of Manchester, UK. He was previously a faculty member of the University of Illinois at Urbana-Champaign. Dr Alexandris has published more than 60 research articles in international academic journals and several book chapters on topics related to sport, leisure, tourism consumer behaviour and marketing. He is an Associate Editor of the Journal of Leisure Research and serves on the Editorial Boards of Sport Management Review, the Journal of Service Theory and Practice, Sport Marketing Quarterly, Managing Sport and Leisure and International Journal of Sport Management. He is also the editor of the book Performance Measurement and Leisure Management, published by Routledge.
Heath McDonald is Professor of Marketing and the Associate Dean in the Faculty of Business and Law at Swinburne University, Australia. He is an expert in the field of customer acquisition and retention, particularly in subscription markets. His academic research work has been published in journals in the fields of Marketing, Sport Management and Hospitality. Dr McDonald also sits on the Editorial Boards of the Journal of Sport Management, Sport Management Review, Sport Marketing Quarterly and Sport, Business and Management.
Kostas Alexandris is an Associate Professor at Aristotle University of Thessaloniki, Greece. He earned his PhD from the University of Manchester, UK. He was previously a faculty member of the University of Illinois at Urbana-Champaign. Dr Alexandris has published more than 60 research articles in international academic journals and several book chapters on topics related to sport, leisure, tourism consumer behaviour and marketing. He is an Associate Editor of the Journal of Leisure Research and serves on the Editorial Boards of Sport Management Review, the Journal of Service Theory and Practice, Sport Marketing Quarterly, Managing Sport and Leisure and International Journal of Sport Management. He is also the editor of the book Performance Measurement and Leisure Management, published by Routledge.
Heath McDonald is Professor of Marketing and the Associate Dean in the Faculty of Business and Law at Swinburne University, Australia. He is an expert in the field of customer acquisition and retention, particularly in subscription markets. His academic research work has been published in journals in the fields of Marketing, Sport Management and Hospitality. Dr McDonald also sits on the Editorial Boards of the Journal of Sport Management, Sport Management Review, Sport Marketing Quarterly and Sport, Business and Management.
Author
Aristotle University of Thessaloniki, Greece
RMIT University, Australia
Content
Part I: Introduction and Consumer Segmentation Chapter 1. Introduction to Sport Consumer Behaviour and Decision Making Chapter 2. Sport Consumer Segmentation Part II: Inputs: External Forces and Branding Chapter 3. The Sport Product and the Sport Consumer Chapter 4. Sport Consumer Behaviour and the Influence of the Socio-Cultural Environment Part III: Processes: Internal Psychological Components Chapter 5. Sport Consumer Motivation Chapter 6. Constraints in Sport Engagement Chapter 7. Sport Consumer Attitudes Chapter 8. Personality and Sport Consumer Behaviour Part IV: Outputs: Sport Consumer Connections and Satisfaction Chapter 9. The Psychological Continuum Model Chapter 10. Stages of the Psychological Continuum Model Chapter 11. Sport Involvement Chapter 12. Team Identification Chapter 13. Service Quality and Customer Satisfaction Part V: An Alternative Perspective on Sport Consumer Behaviour Chapter 14. Sport Consumption and Marketing Empirical Generalizations Part VI: Case Studies Case Study 1. Case Study 2. Case Study 3. Case Study 4. Case Study 5. Case Study 6. Part VII: Topics of Interest for Sport Marketing Topics of Interest for Sport Marketers