The Emotionally Intelligent Workplace
How to Select for, Measure and Improve Emotional Intelligence in Individuals, Groups and Organization
Published on 18. June 2001
Book
Hardback
384 pages
978-0-7879-5690-5 (ISBN)
Description
How does emotional intelligence as a competency go beyond the individual to become something a group or entire organization can build and utilize collectively? Written primarily by members of the Consortium for Research on Emotional Intelligence in Organizations, founded by recognized EI experts Daniel Goleman and Cary Cherniss, this groundbreaking compendium examines the conceptual and strategic issues involved in defining, measuring and promoting emotional intelligence in organizations. The book's contributing authors share fifteen models that have been field-tested and empirically validated in existing organizations. They also detail twenty-two guidelines for promoting emotional intelligence and outline a variety of measurement strategies for assessing emotional and social competence in organizations.
Reviews / Votes
"Provides an invaluable examination of the workplace." (Quality Progress, June 2002)More details
Language
English
Place of publication
New York
United States
Publishing group
John Wiley & Sons Inc
Target group
College/higher education
Professional and scholarly
Illustrations
Ill.
Dimensions
Height: 239 mm
Width: 186 mm
Thickness: 31 mm
Weight
688 gr
ISBN-13
978-0-7879-5690-5 (9780787956905)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Cary Cherniss | Daniel Goleman
The Emotionally Intelligent Workplace
How to Select For, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations
Book
12/2011
1st Edition
Jossey-Bass
€56.00
Shipment within 15-20 days
Cary Cherniss | Daniel Goleman
The Emotionally Intelligent Workplace
How to Select For, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations
E-Book
04/2003
Jossey-Bass
€34.99
Available for download
Persons
CARY CHERNISS is professor of applied psychology at Rutgers University. Cherniss is a specialist in emotional intelligence, work stress and burnout, management training and development, planned organizational change, and career development. DANIEL GOLEMAN is the author of the New York Times best-seller Emotional Intelligence and Working with Emotional Intelligence.Goleman and Cherniss cochair the Consortium for Research on Emotional Intelligence in Organizations at Rutgers.
Content
Foreword by Warren Bennis. Preface. The Editors. The Contributors. PART ONE: DEFINING AND ASSESING EMOTIONAL INTELLIGENCE. Emotional Intelligence and Organizational Effectiveness (C. Cherniss). Emotional Intelligence: Issues in Paradigm-Building (D. Goleman). An EI-Based Theory of Performance (D. Goleman). The Economic Value of Emotional Intelligence Competencies and EIC-Based HR Programs (L. Spencer). Measurement of Individual Emotional Competence (M. Gowing). Group Emotional Competence and Its Influence on Group Effectiveness (Vanessa Druskat and Steven Wolff). PART TWO: HUMAN RESOURCE APPLICATIONS AND EMOTIONAL INTELLIGENCE. Using Human Resource Functions to Enhance Emotional Intelligence (Ruth Jacobs). The Challenge of Hiring Senior Executives (Claudio Fernandez-Aroz). PART THREE: EFFECTIVE SOCIAL AND EMOTIONAL LEARNING IN ORGANIZATIONS. Training for Emotional Intelligence: A Model (Cary Cherniss and Daniel Goleman). How and Why Individuals Are Able to Develop Emotional Intelligence (Richard Boyatzis). Developing Emotional Competence through Relationships at Work (Kathy Kram and Cary Cherniss). Implementing Emotional Intelligence Programs in Organizations: The American Express Financial Advisors Case (C. Cherniss & R. Caplan). References.