Procedures for the Automated Office
5th Edition
Published on 24. August 2001
Book
Paperback/Softback
425 pages
978-0-13-025431-3 (ISBN)
Description
For Office Administration, Procedure, and Management courses.
Designed to prepare students for employment in today's office environment, the principles and techniques presented in this text provide students with the essential skills they need to understand basic office procedures, enhance their professional value, and manage their jobs with greater confidence and less frustration. Students become aware that each office worker is a communication link: in person, over the telephone, via computer, and in writing.
Designed to prepare students for employment in today's office environment, the principles and techniques presented in this text provide students with the essential skills they need to understand basic office procedures, enhance their professional value, and manage their jobs with greater confidence and less frustration. Students become aware that each office worker is a communication link: in person, over the telephone, via computer, and in writing.
More details
Edition
5th edition
Language
English
Place of publication
United States
Publishing group
Pearson Education (US)
Target group
Professional and scholarly
Dimensions
Height: 275 mm
Width: 211 mm
Thickness: 17 mm
Weight
888 gr
ISBN-13
978-0-13-025431-3 (9780130254313)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
New editions
Sharon C. Burton | Nelda J. Shelton
Procedures for the Automated Office
Book
08/2004
6th Edition
Pearson
€49.51
Article exhausted; check for reprint
Previous edition
Sharon C. Burton | Nelda J. Shelton | Lucy Mae Jennings
Procedures for the Automated Office
Book
07/1997
4th Edition
Pearson
€40.93
Article exhausted; check for reprint
Content
I. YOUR WORKING ENVIRONMENT.
1. The Changing and Challenging Office.
2. Communicating Effectively.
3. Managing Your Work and Time.
II. PROCESSING INFORMATION.
4. Technology and the Office Professional's Role.
5. Preparing Communications.
6. Processing Mail.
7. Records Management.
III. WORKING WITH THE OFFICE TEAM.
8. Handling Financial Procedures.
9. Scheduling Appointments and Receiving Visitors.
10. Making Travel Arrangements.
11. Planning Meetings and Conferences.
12. Telephone Skills and Voice Recognition.
IV. PREPARING FOR YOUR FUTURE.
13. Preparing for Your Job Search.
14. Preparing to Meet the Challenges.
Appendix A: Punctuation.
Appendix B: Reference Sources.
1. The Changing and Challenging Office.
2. Communicating Effectively.
3. Managing Your Work and Time.
II. PROCESSING INFORMATION.
4. Technology and the Office Professional's Role.
5. Preparing Communications.
6. Processing Mail.
7. Records Management.
III. WORKING WITH THE OFFICE TEAM.
8. Handling Financial Procedures.
9. Scheduling Appointments and Receiving Visitors.
10. Making Travel Arrangements.
11. Planning Meetings and Conferences.
12. Telephone Skills and Voice Recognition.
IV. PREPARING FOR YOUR FUTURE.
13. Preparing for Your Job Search.
14. Preparing to Meet the Challenges.
Appendix A: Punctuation.
Appendix B: Reference Sources.