Effectively Managing Human Service Organizations
Ralph Brody(Author)
SAGE Publications Inc (Publisher)
1st Edition
Published on 12. February 1993
Book
Paperback/Softback
280 pages
978-0-8039-5029-0 (ISBN)
Article exhausted; check for reprint
Description
This easy-to-read volume provides practical, workable ideas for improving management of social services organizations. It addresses five major issues: leadership; getting things done; interacting with staff; assessing and rewarding performance; and enhancing employee productivity.
With real-life examples used throughout, the book also explores such issues as: dismissing unproductive staff; dealing with sexual harassment; managing cultural diversity; and handling stress.
With real-life examples used throughout, the book also explores such issues as: dismissing unproductive staff; dealing with sexual harassment; managing cultural diversity; and handling stress.
More details
Series
Language
English
Place of publication
Thousand Oaks
United States
Target group
Professional and scholarly
Dimensions
Height: 229 mm
Width: 152 mm
Weight
460 gr
ISBN-13
978-0-8039-5029-0 (9780803950290)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Other editions
New editions

Ralph Brody
Effectively Managing Human Service Organizations
Book
08/2000
2nd Edition
SAGE Publications Inc
€63.33
Article exhausted; check for reprint
Person
Ralph Brody, Ph.D. passed away on February 8, 2006. Dr. Brody was previously on the faculty of Cleveland State University where he taught social policy and human service administration. He also taught graduate courses on human service delivery models at Case Western Reserve University. Previously, he served for fifteen years as the executive director of the Federation for Community Planning, an organization that provides research, planning and advocacy on health and human services. Dr. Brody authored books on case management, the state legislative process, fundraising events, community problem solving, service learning, and macro practice. Dr. Brody's many years as a manager and teacher convinced him that the issues facing those in human service organizations were universal and applied to boards of directors as well as NGOs. He dedicated himself to developing tools to enhance the understanding and skills of those in leadership roles, from Cleveland to India, Spain, Ghana, Ethiopia, Egypt and Nigeria. His frequent workshops in Kenya led to the translation of his casebook into the Swahili language. His co-authored book with Dr. Nair: Grassroot Development - Establishing Successful Microenterprises has been published in English and Malayalam language. Dr. Brody's work touched millions, and his contributions will continue to educate, inform and inspire future students and professionals in human services field.
Content
PART ONE: SETTING THE TONE OF THE ORGANIZATION
Leading the Organization
The Culture of a Productive Organization
PART TWO: GETTING THINGS DONE
Strategic Planning
Implementing Action Plans
Problem Solving
PART THREE: INTERACTING WITH STAFF
Making Meetings Productive
Communication and Conflict
Supervising Staff
PART FOUR: ASSESSING AND REWARDING PERFORMANCE
Appraising Staff Performance
Compensating Work and Rewarding Performance
PART FIVE: ENHANCING EMPLOYEE PRODUCTIVITY
Time Management
Getting and Keeping Productive Employees
Dealing with Unproductive Employees
Humanizing the Organization
Leading the Organization
The Culture of a Productive Organization
PART TWO: GETTING THINGS DONE
Strategic Planning
Implementing Action Plans
Problem Solving
PART THREE: INTERACTING WITH STAFF
Making Meetings Productive
Communication and Conflict
Supervising Staff
PART FOUR: ASSESSING AND REWARDING PERFORMANCE
Appraising Staff Performance
Compensating Work and Rewarding Performance
PART FIVE: ENHANCING EMPLOYEE PRODUCTIVITY
Time Management
Getting and Keeping Productive Employees
Dealing with Unproductive Employees
Humanizing the Organization