Crash Communication
Management Techniques from the Cockpit to Maximize Performance
Published on 11. August 2016
Book
Paperback/Softback
304 pages
978-1-63047-804-9 (ISBN)
Description
Have you ever wondered why, in spite of the highest safety precautions, catastrophic air accidents still occur from time to time? You may just as well ask, how is it possible that a lender would give $320 million to an insolvent US bank, with no idea how to get the money back? In Crash Communication, Peter Brandl combines his professions-pilot, manager, and entrepreneur-to draw striking parallels between aviation and the corporate world. In his book, he shows that the "human error" factor follows a fatal logic. Brandl offers original and relevant answers to fundamental questions of leadership and communication. His fascinating approach shows managers and executives in the "corporate cockpit" what to do when the warning lights come on.
More details
Language
English
Place of publication
United States
Product notice
Paperback (trade)
Illustrations
Illustrations
Dimensions
Height: 231 mm
Width: 157 mm
Thickness: 17 mm
Weight
330 gr
ISBN-13
978-1-63047-804-9 (9781630478049)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
E-Book
12/2020
Morgan James Publishing
€10.69
Available for download
Person
Peter Brandl, born in Germany, is an internationally sought-after communication expert, as well as a professional pilot and flight instructor. He takes his expertise from more than 20 years with a consulting and training business for executives, teams, salespeople, and flight crews. Besides his consulting business, he built up several companies and worked as a sales manager and CEO. Peter has spoken in 14 countries on 3 continents and authored multiple books, which all became bestsellers in different countries.
Content
Preface
Introduction: Of Crashes and Their Causes
Chapter 1: Forgetting to Extend the Flaps (Or What Happens during Extreme Stress)
Chapter 2: Who Is Crazy Enough to Criticize a Captain? (Or When the Boss Is the
Problem)
Chapter 3: Landing in Bad Weather (Or When a Target Becomes an Obsession)
Chapter 4: Airplanes Going Down and Nobody Cares (Or What Happens When You Let Your Target Out of Sight)
Chapter 5: "But I Thought You Were Flying!" (Or When Responsibilities Are Blurred)
Chapter 6: Blame Culture (Or When Mistakes Are Covered Up)
Chapter 7: Crash Communication (Or When Killer Phrases Set the Tone)
Conclusion: Utilizing Resources: Or Company Resource Management
Introduction: Of Crashes and Their Causes
Chapter 1: Forgetting to Extend the Flaps (Or What Happens during Extreme Stress)
Chapter 2: Who Is Crazy Enough to Criticize a Captain? (Or When the Boss Is the
Problem)
Chapter 3: Landing in Bad Weather (Or When a Target Becomes an Obsession)
Chapter 4: Airplanes Going Down and Nobody Cares (Or What Happens When You Let Your Target Out of Sight)
Chapter 5: "But I Thought You Were Flying!" (Or When Responsibilities Are Blurred)
Chapter 6: Blame Culture (Or When Mistakes Are Covered Up)
Chapter 7: Crash Communication (Or When Killer Phrases Set the Tone)
Conclusion: Utilizing Resources: Or Company Resource Management