Operations Management
Description
Operations Management helps students to understand to complex challenges posed by the international context in which all businesses now operate. Packed with innovative pedagogy, including 'When Things Go Wrong' cases that demonstrate how OM failures have created major problems for organizations, and video interviews with Operations managers.
Reviews / Votes
David Barnes is a brilliant writer. His book sparks curiosity through its broad coverage of operations management - all the way from classical management models to up-to-date managerial challenges. The text is vivid, informative and critical. In combination with the digital resources, it all provides an excellent platform for learning. * Ludvig Lindloef, Chalmers University of Technology, Sweden * This textbook will revitalize my approach to research and teaching. It offers a comprehensive and objective look at key topics from an international standpoint. With his inspirational and innovative case-based approach, David Barnes provides a fresh perspective on operations management. My students will undoubtedly have a faster and better learning curve with this original new textbook. * Kjeld Nielsen, Aalborg University, Denmark * David Barnes has captured the international flavour of the contemporary challenges faced by many global enterprises. The text integrates core international business concepts with operations management principles while bringing topics to life using a range of case studies. * Lincoln Wood, University of Otago, New Zealand * Suitable for a first course in operations management at both undergraduate and postgraduate level, this textbook addresses a gap in the literature by considering issues from an international perspective. It clarifies the concepts, reviews tools and applications, and ends with an examination of new trends. * Juan Carlos Fernandez de Arroyabe, University of Essex, UK *More details
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Person
David Barnes is Head of the Department of Business Information Management and Operations at the University of Westminster Business School in London, UK. Previously, he has held lecturer posts at Royal Holloway University of London, the Open University and Thames Valley University, and has been a Visiting Research Fellow at the University of Cambridge. Prior to academia, he worked for 14 years in the process plant and building products industries in both engineering and line management positions.
Content
PART ONE: INTRODUCTION TO OPERATIONS MANAGEMENT.- 1. Operations Management.- 2. Operations Performance.- 3. Operations Strategy.- PART TWO: STRUCTURAL ISSUES.- 4. Facilities.- 5. Capacity.- 6. Process Design and Technology.- 7. The Supply Network.- PART THREE: INFRASTRUCTURAL ISSUES.- 8. Planning and Control.- 9. Inventory Management.- 10. Lean Operations.- 11. Quality Management.- 12. People in Operations Management.- 13. Risk, Resilience and Recovery.- 14. Operations Improvement.- 15. Innovation in Operations Management.- PART FOUR: THE FUTURE OF OPERATIONS MANAGEMENT.- 16. Emerging Challenges in Operations.