
Ethical AI in Marketing
Aligning Growth, Responsibility and Customer Trust
Nicole Alexander(Author)
Kogan Page Ltd (Publisher)
1st Edition
Published on 3. August 2025
Book
Paperback/Softback
312 pages
978-1-3986-2229-6 (ISBN)
Description
The rapid evolution of AI presents marketers with unparalleled opportunities, but innovation inevitably invites scrutiny. To stay ahead, marketers must ensure their use of AI is both effective and ethical.
This practical book for senior marketing professionals and leaders is the perfect guide for those looking to embed ethical principles into AI-marketing strategies from the start. As AI becomes more prevalent and integral to marketing, there is an increasing need for marketers to ensure they're not falling short of data privacy principles, algorithmic bias or losing consumer trust. A complete guide that explores the opportunities and challenges presented to marketers by AI, this book enables marketers to implement AI in ways that not only comply with regulations, but also resonate deeply with their audience and their growing demand for ethical business practices.
From understanding the fundamentals of AI and ethics, to implementing and optimizing ethical AI in marketing strategies,
Ethical AI in Marketing
is designed to enable you to deliver AI initiatives that enhance rather than compromise your brand's reputation with real-world examples from companies such as Spotify, U.S. Bank and Axios. Covering topics such as how to deliver hyper-personalized campaigns that resonate with diverse audiences, using AI-powered predictive analytics to anticipate customer needs and behaviours without crossing ethical boundaries and how to pick the right tools that align with your ethical standards, this book is the ultimate guide to cultivating a culture of ethical AI throughout your marketing strategy.
Reviews / Votes
"For marketing leaders stepping into the AI revolution, Ethical AI in Marketing offers a transformative method. Alexander delivers strategic clarity that empower brands to lead with integrity, fostering lasting customer relationships. This book will significantly reshape how you think about and leverage AI." * Jessica Gates, Chief Marketing Officer, North America & EVP, Ipsos * "This book is a must-read for anyone navigating the evolving crossroads of AI, marketing and ethics. It doesn't just explain the rise of AI in marketing-it confronts the moral complexity that comes with it. As someone immersed in the world of generative AI and human-AI collaboration, I found this work both timely and essential. Nicole Alexander doesn't settle for surface-level discussions or blanket solutions-instead, she offers a grounded, practical guide that empowers marketers to innovate responsibly and with integrity." * Aleksandra Przegalinska, Associate Professor and VP of Innovations and AI, Kozminski University * "Ethical AI in Marketing is a powerful and timely guide for anyone navigating today's business landscape. With clarity and authority, she blends compelling storytelling with practical frameworks, offering actionable insights that extend beyond the marketing realm. This book calls on startups and global enterprises to lead with integrity and intention-reframing ethics not as a constraint, but as a catalyst for innovation. Essential reading for any leader committed to building trust and shaping the future of AI responsibly." * Megan Fairchild, Innovation Lead for Digital Natives, Microsoft * "Smart, grounded and real - Ethical AI in Marketing is a reminder that if we want to build brands people trust, we need to lead with humanity, not just technology. Nicole shows us that ethics and innovation aren't opposites; they're the future of great marketing." * Mohamed Elsharkawy, Global Brand Vice President and Head of China Beauty & Wellbeing Marketing, Unilever * "The ascent of AI offers marketers unprecedented opportunities for customization and scale, yet it also demands a steadfast commitment to ethical and accountable practices for true brand success. This indispensable book provides marketers with actionable insights and practical tips, ensuring they champion ethical marketing in the age of AI. It is a crucial read for all marketers aiming to cultivate the right values for sustainable and impactful growth." * Arlene Ang, Managing Director, Google Customer Solutions, Google * "Alexander distills today's most complex ethical challenges into a clear, strategic path for responsible innovation. This book is more than guidance-it's a competitive blueprint for marketers who want to lead with both impact and integrity in the AI age." * Leesa Soulodre, Founder & Managing General Partner, R3i Capital * "Ethical AI in Marketing is a clear, practical guide for navigating a rapidly evolving AI landscape. In a field crowded with theory and hype, Nicole offers a refreshing and actionable approach to ethical AI implementation. This book equips marketing leaders with the frameworks to move from intention to execution, building AI literacy, earning consumer trust and embedding responsibility into marketing practice. A must-read for anyone shaping the future of AI-powered engagement." * Shingai Manjengwa, AI Education and Development, Talent and Ecosystem, Mila Quebec Artificial Intelligence Institute; Founder, Fireside Analytics Inc * "This book meets the moment with precision and purpose. With clarity and conviction, Nicole Alexander shows how ethical, inclusive, and growth-minded marketing can, and must, coexist with AI. For CMOs committed to shaping a more human-centered and future-resilient industry, her insights are both timely and transformative." * Vineet Mehra, Chief Marketing Officer, Chime *More details
Language
English
Place of publication
London
United Kingdom
Product notice
Paperback (trade)
Dimensions
Height: 234 mm
Width: 156 mm
Thickness: 16 mm
Weight
445 gr
ISBN-13
978-1-3986-2229-6 (9781398622296)
Schweitzer Classification
Other editions
Additional editions

Book
08/2025
1st Edition
Kogan Page Ltd
€127.80
Shipment within 10-20 days

E-Book
08/2025
1st Edition
Kogan Page Ltd
€36.99
Available for download
Person
Author
Nicole Alexander is a marketing leader and educator with over 25 years of experience driving growth, innovation and transformation. She is an Adjunct Professor at NYU, a Lecturer at Section School and a Board Member at Per Scholas. She has held prominent leadership roles, including Global Head of Marketing at Meta, SVP of Innovation at Ipsos and VP of Innovation for Greater China at Nielsen. Nicole holds an MSt in AI Ethics and Society from the University of Cambridge and an Executive MBA from TRIUM (NYU Stern, HEC Paris, LSE). She lives in New York, NY.
Content
-
- Chapter - 00: Introduction: The Intersection of AI, Ethics and Marketing
- Section - ONE: Foundations of Ethical AI in Marketing
-
- Chapter - 01: The Imperative of Ethical AI in Modern Marketing
- Chapter - 02: Defining Ethical AI in Marketing
- Section - TWO: Turning Principles into Practice
-
- Chapter - 03: Navigating the Challenges and Seizing the Opportunities
- Chapter - 04: A Blueprint for Ethical AI Integration
- Chapter - 05: Strategic Mastery: Implementing Ethical AI in Marketing
- Chapter - 06: Building Trust, Transparency, and Customer Experience with AI
- Section - THREE: Leading with Integrity
-
- Chapter - 07: Governance and Oversight: The Backbone of Ethical AI
- Chapter - 08: Cultivating a Culture of Ethical AI
- Section - FOUR: The Path Forward: Future-Proofing Marketing
-
- Chapter - 09: The Evolving Landscape of AI in Marketing
- Chapter - 10: Navigating the Horizon
- Chapter - 11: Conclusion