Website to Accompany Hotel Front Office
KLINE(Author)
Wiley (Publisher)
Published on 16. November 2005
Software
Other digital
978-0-471-45541-7 (ISBN)
Description
From taking reservations and registering guests to providing excellent customer service, smooth front office operations are vital to the success of hotels, motels, and other lodging facilities. This complete book/CD--ROM package offers a practical, hands--on approach to the essential concepts and skills needed to navigate the front office with confidence.
More details
Language
English
Place of publication
New York
United States
Publishing group
John Wiley and Sons Ltd
Target group
College/higher education
Professional and scholarly
ISBN-13
978-0-471-45541-7 (9780471455417)
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Schweitzer Classification