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Your search for itSMF - The IT Service Management Forum

  1. Cover: Six Sigma for IT Management - Van Haren Publishing BV
    Sven den Boer | itSMF - The IT Service Management Forum
    Six Sigma for IT Management
    A Pocket Guide
    04/2007
    Van Haren Publishing BV
    9789087530297 (ISBN)
    Book
    Paperback/Softback
    Other editions
    €34.84
    Shipment within 10-15 days
  2. Cover: The EFQM Excellence Model to Assess Organizational Performance - Van Haren Publishing BV
    Chris Hakes | itSMF - The IT Service Management Forum
    The EFQM Excellence Model to Assess Organizational Performance
    A Management Guide
    06/2007
    Van Haren Publishing BV
    9789087530273 (ISBN)
    Book
    Paperback/Softback
    Other editions
    €46.01
    Shipment within 10-15 days
  3. Cover: IT tools for the business when the business is IT - TSO
    Robert Falkowitz | itSMF - The IT Service Management Forum
    IT tools for the business when the business is IT
    selecting and implementing IT service management tools
    09/2011
    TSO
    9780117069039 (ISBN)
    Book
    Paperback/Softback
    €81.90
    Exhausted; no reprint
  4. Cover: Greening service management - TSO
    Ian Salvage | itSMF - The IT Service Management Forum | Karen Ferris
    Greening service management
    the relationship between environmental sustainability and IT service management [PDF]
    12/2012
    TSO
    9780117080591 (ISBN)
    Book
    Paperback/Softback
    €72.00
    Exhausted; no reprint
  5. Cover: IT Service Procurement Based on ISPL - Van Haren Publishing BV
    itSMF - The IT Service Management Forum | Johan C. Op de Coul | Jan van Bon
    IT Service Procurement Based on ISPL
    A Pocket Guide
    11/2005
    Van Haren Publishing BV
    9789077212509 (ISBN)
    Book
    Paperback/Softback
    Other editions
    €38.56
    Shipment within 10-15 days
  6. Cover: Frameworks for IT Management - Van Haren Publishing BV
    itSMF - The IT Service Management Forum | Jan van Bon | Jan Hendriks
    Frameworks for IT Management
    An Introduction
    08/2006
    Van Haren Publishing BV
    9789077212905 (ISBN)
    Book
    Paperback/Softback
    Other editions
    €59.60
    Shipment within 10-15 days
  7. Cover: BISL - Van Haren Publishing BV
    Yvette Backer | itSMF - The IT Service Management Forum | Remko van der Pols
    BISL
    A Management Guide
    11/2007
    Van Haren Publishing BV
    9789087530419 (ISBN)
    Book
    Paperback/Softback
    Other editions
    €45.99
    Shipment within 10-15 days
  8. Cover: Greening service management - Stationery Office Books
    Ian Salvage | itSMF - The IT Service Management Forum | Karen Ferris
    Greening service management
    the relationship between environmental sustainability and service management
    08/2011
    Stationery Office Books
    9780117068797 (ISBN)
    Book
    Paperback/Softback
    €63.33
    Exhausted; no reprint
  9. Cover: Balanced diversity - TSO
    Karen Ferris | itSMF - The IT Service Management Forum
    Balanced diversity
    a portfolio approach to organizational change
    11/2011
    TSO
    9780117080607 (ISBN)
    Book
    Paperback/Softback
    €63.33
    Exhausted; no reprint
  10. Cover: IT that matters - TSO
    Dennis Ravenelle | itSMF - The IT Service Management Forum
    IT that matters
    an executive's guide to maximising strategic value from your IT investment
    03/2012
    TSO
    9780117080614 (ISBN)
    Book
    Paperback/Softback
    €44.76
    Exhausted; no reprint
  11. Cover: Project Managing ITSM from Hell - Van Haren Publishing BV
    Brian Johnson | itSMF - The IT Service Management Forum | Paul Wilkinson
    Project Managing ITSM from Hell
    (Implement ITIL That Works!!)
    04/2005
    Van Haren Publishing BV
    9789077212219 (ISBN)
    Book
    Paperback/Softback
    Other editions
    €32.37
    Shipment within 10-15 days
  12. Cover: Las trampas de la integracian - TSO
    Oscar A. Corbelli | itSMF - The IT Service Management Forum
    Las trampas de la integracian
    una guaa para que la integracian de la tecnologaa y los Servicios TI en el negocio de sus clientes sea una realidad [PDF], [The tricks of integration: a guide to making the integration of technology and IT services in your customers' business a reality PDF]
    12/2012
    TSO
    9780117081161 (ISBN)
    Book
    Paperback/Softback
    €72.00
    Exhausted; no reprint
  13. Cover: Las trampas de la integracian - TSO
    Oscar A. Corbelli | itSMF - The IT Service Management Forum
    Las trampas de la integracian
    una guaa para que la integracian de la tecnologaa y los Servicios TI en el negocio de sus clientes sea una realidad, [The tricks of integration: a guide to making the integration of technology and IT services in your customers' business a reality]
    10/2011
    TSO
    9780117080249 (ISBN)
    Book
    Paperback/Softback
    €63.33
    Exhausted; no reprint
  14. This image is currently not available.
    Ashley Hanna | itSMF - The IT Service Management Forum | Ivor Macfarlane
    A dictionary of IT service management terms, acronyms and abbreviations ITIL
    11/2011
    itSMF
    9781906745059 (ISBN)
    Book
    Paperback/Softback
    €29.29
    Shipment within 3-4 weeks
  15. This image is currently not available.
    itSMF - The IT Service Management Forum | Hannah Ashley | Ivor Macfar
    A Dictionary of IT Service Management
    Terms, Acronyms and Abbreviations
    01/2008
    3rd EDN3rd Edition
    itSMF
    9780955124570 (ISBN)
    Book
    Paperback/Softback
    €28.61
    Shipment within 3-4 weeks
  16. This image is currently not available.
    itSMF - The IT Service Management Forum
    itSMF Planning to Implement Service Management Pocket Book
    03/2004
    itSMF
    9780952470694 (ISBN)
    Book
    Paperback/Softback
    €28.61
    Shipment within 3-4 weeks
  17. Cover: Metrics for IT Service Management - Van Haren Publishing BV
    Peter Brooks | itSMF - The IT Service Management Forum | Jan van Bon
    Metrics for IT Service Management
    ITSM Library
    04/2006
    Van Haren Publishing BV
    9789077212691 (ISBN)
    Book
    Paperback/Softback
    Other editions
    €65.80
    Shipment within 10-15 days
  18. This image is currently not available.
    itSMF - The IT Service Management Forum | Jan van Bon | Georges Kimmerling
    Gestion Des Services Informatiques
    Une Introduction Basee Sure L'ITIL
    06/2005
    2nd EDN2nd Edition
    Van Haren Publishing BV
    9789077212554 (ISBN)
    Book
    Hardback
    €54.66
    Shipment within 10-15 days
  19. This image is currently not available.
    itSMF - The IT Service Management Forum
    IT Governance Based on COBIT 4.0
    A Management Guide
    02/2007
    2nd EDN2nd Edition
    Van Haren Publishing BV
    9789087530211 (ISBN)
    Book
    Paperback/Softback
    Other editions
    €38.57
    Exhausted; check for reprint
    New edition available
  20. This image is currently not available.
    itSMF - The IT Service Management Forum
    IT Security Management Pocket Book
    03/2004
    itSMF
    9780952470687 (ISBN)
    Book
    Paperback/Softback
    €28.61
    Article not available
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